Syrve

QA Engineer

• Develop and maintain comprehensive test plans, test suites and regression scenarios based on project requirements
• Perform functional, regression and integration testing of software components
• Conduct performance and stress testing when needed
• Prepare and configure test environments (test benches)
• Analyze backend requests/responses and validate data flow between frontend and backend
• Use Chrome DevTools to inspect markup, classes, styles, tokens, cookies and network data
• Document test results, defects and improvements using Jira/Confluence
• Participate in product quality control throughout the entire development cycle
• Design and write automated functional and load tests (basic automation).

QA Specialist

Support Engineer

• Communicate complex technical concepts in clear, simple language to both technical and non-technical audiences.
• Maintain ongoing communication with clients, ensuring issues are addressed even when challenges arise.
• Oversee the product roadmap and manage the development backlog in collaboration with the product team.
• Work closely with local implementation teams to ensure seamless delivery of product updates and features to end-users.
• Document technical support interactions thoroughly, including issue details, resolution steps, timelines, and stakeholders involved.
• Serve as the first point of contact for technical inquiries and system-related issues from clients and internal teams.

QA Specialist

Technical Support Specialist, L1 – L2