SYNVIA

Account Executive

• Lead the consultative sales process from the first qualified contact through to closing;
• Conduct regular commercial visits with existing and prospective clients;
• Hold diagnostic meetings to understand customer needs, challenges and objectives;
• Deliver presentations tailored to the client’s identified needs;
• Prepare and present commercial proposals and customized solutions aligned with each client’s situation;
• Manage the opportunity pipeline in the CRM, ensuring up-to-date information and reliable forecasting;
• Lead negotiations, align expectations and handle commercial discussions with decision-makers;
• Develop and maintain strategic relationships with prospective and active clients;
• Collaborate with internal teams (pre-sales, implementation, support, marketing) to ensure smooth processes and a positive customer experience;
• Monitor performance KPIs such as conversion rate and forecast accuracy, among others;
• Participate in events, demonstrations and presentations that strengthen the company’s market presence;
• Identify opportunities to improve the sales process and provide structured feedback.

Sales Executive

Project Manager

• Conduct trainings relevant to the role and keep training records up to date;
• Assist with administrative aspects of clinical trials, providing support to the study team (monitors and clinical project managers);
• Assist in collecting and preparing documents from research sites during the conduct of the clinical trial;
• Prepare the study Trial Master File (TMF) and assist in its ongoing maintenance;
• Prepare the Investigator Site File (ISF);
• Conduct clinical trial activities in accordance with applicable regulations, Good Clinical Practice (GCP), and protocol guidelines;
• Support meeting activities such as scheduling, planning, and preparing minutes;
• Provide support to clinical research monitors, clinical project managers, the monitoring manager, and the head of operations;
• Assist in identifying potential research sites;
• Perform co-monitoring activities for training purposes and assist clinical research monitors during site monitoring visits;
• Support the clinical research monitor in the absence of the clinical project manager.

Sales Executive

Clinical Projects Analyst – CRO