SYNVIA

Project Manager

• Manage activities of Phase I and bioequivalence projects, acting as the interface between internal teams and national and international sponsors.
• Serve as the primary point of contact for the client portfolio throughout the entire project lifecycle, leading technical and schedule alignment meetings — online and in person — and acting as Synvia’s spokesperson when required, communicating in Portuguese, English and Spanish;
• Monitor progress of each activity with the responsible departments, identifying schedule deviations and coordinating necessary corrective actions to maintain the timeline agreed with the sponsor;
• Track and ensure compliance with the contract’s financial milestones (payment milestones) for national and international portfolios, coordinating with the Commercial and Finance teams on billing processes, as well as drug reimbursement and analytical standards when specified in the contract;
• Anticipate schedule, scope and contractual compliance risks, proposing and implementing contingency plans together with the Head of Operations, internal stakeholders and the sponsor;
• Support Commercial and Operational areas in assessing the feasibility of new studies, contributing execution insight, timelines and operational risk assessments;
• Ensure traceability and governance of project information in corporate platforms, contributing to the standardization and continuous improvement of management processes.

Bioequivalence Project Manager

Account Executive

• Lead the consultative sales process from the initial qualified contact through to closing;
• Conduct frequent commercial visits with customers and prospective clients;
• Hold diagnostic/discovery meetings to understand customers' needs, challenges and objectives;
• Deliver presentations tailored to the needs identified for each customer;
• Prepare and present commercial proposals and customized solutions aligned with each customer's situation;
• Manage the opportunity pipeline in the CRM, ensuring up-to-date information and predictable results;
• Lead negotiations, align expectations and handle commercial discussions with decision-makers;
• Develop and maintain strategic relationships with prospective and active customers;
• Collaborate with internal teams (pre-sales, implementation, support, marketing) to ensure process fluidity and a positive customer experience;
• Monitor performance KPIs, such as conversion rate, close forecast and others;
• Participate in events, demonstrations, presentations and activities that strengthen the company's market presence;
• Identify opportunities to improve the commercial process and provide structured feedback.

Bioequivalence Project Manager

Sales Executive, Diagnostics Commercial