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Synthesia

Senior Site Reliability Engineer

Synthesia

SRE responsible for operational excellence and incident management at leading AI video platform. Drive automation and tooling improvements for cloud infrastructure reliability and efficiency.

Posted 6/19/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies
AWSCloudKubernetesMongoDBPython

About the role

Key responsibilities & impact
  • We're hiring a dedicated SRE to take real ownership of operational excellence across Cloud Infrastructure.
  • Your mission is to take genuine ownership of those domains, make them resilient to any single person, and raise the bar on how reliably we run.
  • You'll own domains end to end: understand them deeply, operate them well, and build the automation and tooling that make them boring.
  • take custody of the incident process: on-call quality, response, post-mortems, and driving down incident count, time-to-detect, and time-to-resolve.
  • automate low-frequency, high-consequence operations (the certificate-renewal class of problem), not just the high-frequency toil.
  • over time, deep ownership of a domain such as Temporal, observability, or Kubernetes operations, partnering with the engineers building in it.
  • own key external relationships and integrations (e.g. LLM API providers, third-party services), today managed manually and informally.
  • own cloud and platform cost visibility and efficiency, and the mechanics of how usage maps to billing.

Requirements

What you’ll need
  • Strong production operations experience on AWS and Kubernetes; comfortable with MongoDB and scripting/automation in Python.
  • An operations-and-reliability mindset — you take pride in systems that run quietly — paired with the instinct to engineer the problem away rather than absorb it manually.
  • Sound judgement on incidents and risk; calm and clear under pressure.
  • Influences through relationships and evidence, not escalation; comfortable owning a domain and partnering across teams.
  • Bonus: vendor/cost management exposure, Temporal, observability tooling.

Benefits

Comp & perks
  • Remote (US East Coast preferred, for timezone coverage)

ATS Keywords

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Hard Skills & Tools
AWSKubernetesMongoDBPythonautomationincident managementobservabilitycost managementscripting
Soft Skills
operational excellenceownershipcalm under pressureinfluencecollaborationjudgementproblem-solvingresiliencecommunication