Delivery Program Manager

Synthesia

Delivery Program Manager coordinating design project execution at leading AI video platform. Focused on production planning, resource coordination, and workflow consistency.

Posted 4/21/2026full-time🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Coordinate the day-to-day execution of design projects
Build and maintain production schedules and timelines
Break down project scope into clear tasks and milestones
Ensure all work is properly briefed and ready for production
Track progress across all active projects and follow up on delays
Ensure deadlines and milestones are met according to plan
Identify risks early and proactively manage scope, timelines, and expectations
Manage how design work is distributed across the team
Assign work based on availability, skillset, and project needs
Maintain visibility of individual and team workloads
Ensure workloads are balanced and deadlines are achievable
Adjust allocations as priorities or timelines shift
Highlight capacity constraints or risks to the Solutions Manager
Provide clear visibility into project status and performance
Track progress against timelines and milestones
Maintain accurate project and resource tracking systems
Report on delivery status, risks, and delays to Creative Design Leadership
Support utilisation and capacity reporting
Ensure data used for reporting is accurate and up to date
Support alignment across teams involved in delivery through:
Acting as the coordination point for project updates and timelines
Ensuring stakeholders have clear and consistent information
Follow up on dependencies and required inputs
Escalate issues or blockers when needed

Requirements

What you’ll need

3+ years experience in project management, creative operations, or delivery within a SaaS, agency, or professional services environment
Comfortable with Automation Tooling an automation frameworks for streamlining and reporting processes ( Zapier, Workato, Notion)
Strong customer-facing communication skills with enterprise stakeholders
Demonstrated experience managing multiple concurrent workstreams
Familiar with the use of Salesforce, Omni for Tracking and reporting
High operational rigor with comfort using project management tools and reporting frameworks

Benefits

Comp & perks

Professional development opportunities
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementautomation frameworksreporting processesresource trackingcapacity reportingmilestone trackingrisk managementworkstream managementproduction schedulingtask breakdown

Soft Skills

communication skillsstakeholder managementteam coordinationproblem-solvingtime managementorganizational skillsadaptabilityleadershipcustomer-facing skillsproactive management