Synterex

SailPoint Administrator

Synterex

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • SailPoint Administration & Support - Perform day-to-day administration of the SailPoint Identity Security Cloud platform.
  • Manage identity lifecycle processes, access provisioning, certifications, and source integrations.
  • Develop and maintain workflows, transforms, attribute mappings, and access profiles.
  • Onboard new applications and maintain role-based access controls.
  • Monitor system health and generate analytics and reporting.
  • System Maintenance & Enhancements - Assist with maintenance and upgrades of on-premises components and appliances.
  • Deliver monthly bug fixes and enhancements based on agreed-upon estimates.
  • Availability & SLA Management - Provide services during business hours (8 AM – 6 PM Eastern, Monday – Friday).
  • Meet defined SLAs for triage and remediation of defects (excluding product defects).
  • Compliance & Best Practices - Adhere to all published policies, standards, and procedures of the organization.
  • Maintain up-to-date certifications and demonstrate expertise in SailPoint.
  • Provide architectural guidance and thought leadership aligned with industry best practices.
  • Collaboration & Reporting - Participate in daily stand-ups, weekly status meetings, and monthly planning sessions.
  • Deliver weekly status summaries, including open/blocked issues, completed tasks, and upcoming priorities.

Requirements

  • Proven experience administering SailPoint Identity Security Cloud in a production environment.
  • Strong understanding of IAM principles, access governance, and compliance frameworks.
  • Experience with workflow development, application onboarding, and integration with third-party platforms.
  • Relevant certifications in SailPoint or IAM technologies preferred.
  • Excellent communication skills and ability to work collaboratively in a remote team environment.
  • Experience in regulated industries (e.g., financial services) is a strong plus.