Syntax

People Operations Coordinator

Syntax

full-time

Posted on:

Location Type: Office

Location: CasablancaMorocco

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About the role

  • Coordinate end-to-end onboarding and offboarding activities, including documentation collection, background checks, system provisioning, and induction scheduling
  • Ensure timely processing of employee lifecycle changes (promotions, transfers, leaves, terminations, status updates)
  • Support new hires and exiting employees with clear guidance and a positive experience
  • Maintain accurate and up-to-date employee records in SuccessFactors and regional HRIS tools
  • Perform regular data audits to ensure reliability, compliance, and alignment with internal standards
  • Prepare HR reports and ensure timely data flow to Payroll, Finance, and internal partners
  • Uphold data privacy and confidentiality in compliance with corporate and local regulations
  • Act as the first point of contact for employee questions related to HR policies, benefits, leave, and general People Operations processes
  • Provide clear, empathetic, and professional guidance while maintaining discretion
  • Assist with benefits administration and leave tracking in compliance with Moroccan labor regulations
  • Identify process gaps and propose improvements that enhance efficiency and service delivery
  • Contribute to maintaining updated SOPs, checklists, templates, and process documentation
  • Assist with compliance requirements, including documentation related to Moroccan labor laws

Requirements

  • Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field
  • 2–5 years of experience in HR coordination or HR administration, ideally within a multinational environment
  • Strong knowledge of HR operations, data privacy principles, and compliance requirements
  • Proficiency with Microsoft 365 tools; experience with HRIS platforms—preferably SuccessFactors—is an asset
  • Knowledge of Moroccan labor law and employee documentation requirements preferred
  • Ability to work independently, manage deadlines, and maintain high attention to detail
  • Excellent interpersonal and communication skills with a strong customer-service mindset
  • Fluency in English and French (spoken and written).
Benefits
  • Hybrid working model with a strong focus on employee well-being and development
  • Attractive benefits, e.g. company pension scheme or various health offers
  • Competitive, above-average compensation
  • Flexible working time models, home office
  • Individual career planning with continuous training and coaching on the job