VP, Revenue Operations

Synergy Pet Group

Revenue Operations leader for optimizing revenue infrastructure across Wishbone and Shepherd businesses. Involves strategic alignment and building operational frameworks for rapid growth.

Posted 6/19/2026full-timeLakewood • New Jersey • 🇺🇸 United StatesLead💰 $175,000 - $225,000 per yearWebsite

About the role

Key responsibilities & impact

Build and own the long-term RevOps strategy across Wishbone and Shepherd by creating scalable operational frameworks that can support rapid growth.
Serve as a strategic partner to executive leadership across Sales, Marketing, Partnerships, Customer Success, Product, Finance, and Data, enabling faster data-driven decision-making across leadership.
Own CRM strategy, governance, and optimization across two separate revenue ecosystems, evaluating opportunities to standardize lead flows across each business, enabling scalable workflows.
Build reliable forecasting models across multiple revenue streams and GTM motions, creating a “single source of truth” across Sales, Marketing, Customer Success and Finance.
Develop executive dashboards and operational reporting for pipeline, conversion, retention, expansion, and partner performance, improving reporting trust across the organization.
Partner with Marketing and Growth teams to optimize the full customer lifecycle from lead generation through retention and expansion, creating alignment across acquisition, onboarding, account management, and partner success workflows
Ensure all revenue-facing teams are operating from consistent reporting and shared goals by improving visibility into CAC, conversion, retention, LTV, and revenue efficiency metrics
Build and lead a high-performing RevOps organization over time
Establish strong operating cadences, accountability, and execution rigor
Create documentation, training, and enablement processes that support scale
Foster a culture of analytical thinking, continuous improvement, and operational excellence

Requirements

What you’ll need

5+ years in Revenue Operations, Sales Operations, GTM Operations, or related leadership roles
Experience supporting high-growth SaaS, marketplace, or multi-business organizations
Strong experience managing CRM ecosystems, reporting infrastructure, forecasting, and GTM processes
Deep understanding of marketing, sales, customer success, and partnership funnels
Proven ability to align multiple stakeholders across different business units and priorities
Experience building scalable operational systems in fast-moving environments
Strong analytical and financial modeling capabilities
Excellent executive communication and organizational leadership skill

Benefits

Comp & perks

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Hard Skills & Tools

Revenue OperationsSales OperationsGTM OperationsCRM strategyForecasting modelsOperational reportingLead generationCustomer lifecycle optimizationFinancial modelingData-driven decision-making

Soft Skills

Analytical thinkingOrganizational leadershipExecutive communicationStakeholder alignmentAccountabilityExecution rigorContinuous improvementOperational excellence