Synergy Learning

Solutions Engineer

• Opportunity support and solution shaping
• Work alongside Business Development Managers on qualified opportunities to build a clear understanding of customer needs and context
• Lead structured discovery to understand what is driving the opportunity, how decisions will be made and what success looks like
• Translate customer needs into clear, practical solution approaches across Moodle LMS, Moodle Workplace and Totara
• Advise on platform fit and structure based on use case, constraints and scale, proposing practical ways to meet requirements where possible
• Spot risks, gaps or misalignment early and deal with them clearly
• Design and deliver tailored demonstrations aligned to the customer’s use case and priorities
• Work closely with the Consultancy Circle to validate and refine solution approaches
• Contribute to tender responses, shaping solution design and technical responses

Solutions Consultant – Pre-Sales