Synergistic Systems, Inc DBA SynergisticIT

Systems Engineer

• Lead, design, develop, deploy and maintain applications using OutSystems for Enterprise applications.
• Participate in all phases of the Enterprise application development life cycle; including gathering customer requirements, defining technical requirements and training sessions.
• Engage in OutSystems development and maintenance projects and drive them to closure.

Outsystems Developer

Administration

• Process financial and non-financial transactions on annuity products within service level agreements and with a high degree of accuracy
• Respond to client requests submitted via secured email as well as other forms of written requests
• Researching and/or coordinating with the third party administrator on resolving “Not In Good Order” transactions.
• Perform other post-issue duties as required or assigned

Annuity Administration Specialist

Data Analyst

• Coordinate platform updates and service installations for retirement plan clients.
• Manage, execute, and validate configurations supporting retirement plan service changes.
• Implement new plans and changes such as fund lineup modifications, fee adjustments, QDIA updates, and contract amendments.
• Ensure adherence to transition best practices throughout the implementation lifecycle.
• Identify, escalate, and resolve issues and risks proactively to protect plan accuracy and client relationships.
• Ensure procedural steps and documentation standards are consistently followed.
• Perform quality checks at each stage of implementation to ensure accuracy and compliance.
• Build credibility with clients, consultants, and internal partners through strong knowledge of onboarding processes.
• Provide timely implementation status updates to business partners and management.

Synergistic Systems, Inc DBA SynergisticIT

Outsystems Developer

Annuity Administration Specialist

Business Data Analyst

Business Data Analyst