
Director, Program Management – Some AI Experience
Syneos Health
full-time
Posted on:
Location Type: Hybrid
Location: Bridgewater • New Jersey • North Carolina • United States
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Job Level
About the role
- Develop and execute the enterprise AI strategy and ethical guidelines, aligned with business, operational, and strategic enterprise priorities.
- Parter with Product and Portfolio leads to identify and prioritize high-impact use cases.
- Lead cross-functional teams through the full lifecycle of AI initiatives—from concept to deployment and scaling.
- Partner to establish AI governance, Center of Excellence, KPIs, and delivery frameworks to ensure transparency and measurable impact.
- Manage AI vendor and consulting relationships, including contract negotiations and performance oversight.
- Collaborate with Strategy and Operations teams to refine and adopt effective processes and ways of working.
- Prepare and present reports on Technology Operations performance including key metrics, project status and operational issues.
- Serve as a strategic advisor to executive leadership, translating AI capabilities into business value.
- Drive organizational readiness through education, communication, and change management initiatives.
- Monitor and manage technology budgets including forecasting, expense tracking, and cost control.
- Ensure technology expenditures are aligned with budgetary constraints and financial goals.
- Communicate effectively with stakeholders at all levels including Senior Management to provide updates and resolve issues.
- Identify and manage risks associated with technology operations including security, compliance, and operational risks.
- Analyze operational data to identify trends, issues and opportunities for improvement.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
- 10–15 years of experience in program management, with at least 5 years leading AI, data science, or digital transformation initiatives in healthcare
- Proven ability to launch and scale new programs within complex environments.
- Strong understanding of AI/ML technologies and their application in life sciences.
- Familiarity with cloud-based AI platforms (e.g., Azure Health Data Services, AWS HealthLake)
- Demonstrated leadership and team management skills with strong interpersonal communication, and stakeholder management abilities.
- Experience with budget management, vendor management and contract negotiations.
- Excellent analytical and problem-solving skills with the ability to derive actionable insights from complex data.
Benefits
- Health benefits to include Medical, Dental and Vision
- Company match 401k
- eligibility to participate in Employee Stock Purchase Plan
- Eligibility to earn commissions/bonus based on company and individual performance
- flexible paid time off (PTO) and sick time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI strategyAI governancedata sciencedigital transformationprogram managementbudget managementvendor managementcontract negotiationsanalytical skillsproblem-solving
Soft Skills
leadershipinterpersonal communicationstakeholder managementorganizational readinesschange managementcollaborationcommunicationstrategic advisingperformance oversightrisk management