Syneos Health

Manager, Clinical Operations – Full Service CRA Line Manager

Syneos Health

full-time

Posted on:

Location Type: Remote

Location: ArizonaColoradoUnited States

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About the role

  • Line management of Clinical Operations staff
  • responsibilities including interviewing and selection, termination, professional development, performance appraisals, and employee counselling
  • May be involved in assignment of project work and will review workloads for all direct reports
  • Manages staff by establishing goals that will increase knowledge and skill levels
  • Review workload for all staff in reporting chain
  • participate in managing the resource availability for the assigned staff
  • Provide expert operational oversight and guidance
  • Assist in recruiting new staff
  • Proactively work to ensure staff retention and turnover rates remain within expected levels
  • Ensure quality and adherence to Standard Operating Procedures/Work Instructions (SOP/WIs)
  • Provide regular updates to management accordingly
  • Work closely within appropriate business unit/region to ensure staff performance on studies
  • Develop and oversee training plans to address performance deficiencies
  • Organize and chair clinical staff meetings at regular intervals
  • Manage issues and provide follow up for action items requiring resolution
  • Facilitate and support project and team/country reviews with Clinical Operations staff

Requirements

  • Bachelor’s degree in life sciences, nursing degree, or equivalent related experience
  • Extensive clinical research experience in a contract research organization, pharmaceutical or Biotechnology Company
  • Extensive knowledge of GCP/ICH guidelines and other applicable regulatory requirements
  • Excellent communication, presentation, interpersonal, and change management skills, both written and spoken
  • Strong time management, technical and organizational skills
  • Ability to work independently and within a team environment
  • Knowledge of basic financial concepts as related to forecasting and budgeting
  • Understands project budgets
  • Must demonstrate good computer skills
  • Ability to travel as necessary (up to 25%)
Benefits
  • company car or car allowance
  • Health benefits to include Medical, Dental and Vision
  • Company match 401k
  • eligibility to participate in Employee Stock Purchase Plan
  • Eligibility to earn commissions/bonus based on company and individual performance
  • flexible paid time off (PTO) and sick time

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
clinical researchGCPICH guidelinesforecastingbudgetingStandard Operating Proceduresperformance appraisalsemployee counsellingtraining plansresource management
Soft skills
communication skillspresentation skillsinterpersonal skillschange managementtime managementorganizational skillsindependent workteam collaborationproblem-solvingstaff retention