Product Owner, Senior Business Analyst – Financial Crimes Operations Transformation
Wells Fargo
SDLC
Senior Business Analyst
Syneos Health
full-time
Posted on:
Location Type: Hybrid
Location: New Jersey, North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Identifies and documents emerging business requirements; Questions business partner and knowledge worker preferences to identify unique value drivers
- Properly prioritizes business line and enterprise demands; Accurately translates business requirements into functionality; Manages requirements to meet performance expectations
- Understands industry-specific trends that impact the organization; Clearly articulates benefits in business language; Accurately measures the contribution of IT projects to business value
- Manages ambiguity and creates accurate project effort estimates; Accurately quantifies project-specific risks through the development lifecycle
- Leads change projects and works directly with vendors and internal partners to drive improvements
- Guides team decision making; Provides business partners with an accurate view of challenges to end-user buy-in. Drafts communication material and works directly with Change Management
Requirements
- Experience in telecom expense management and / or technology business management
- Bachelor’s degree
- Demonstrated ability to define business requirements and measure / communicate proposed project benefits
- Strong risk assessment, problem resolution, negotiation, and influencing skills
- Demonstrated ability to engage both developers and business partners to achieve target outcomes
- Broad IT domain experience in Telephony Voice / Data Networks, Call Centers / Networks / BPOs, Telecom Billing / Telecom Expense Management
- Strong financial acumen and ability to work directly with financial analysts
- Excellent written and verbal communications; Solid written and oral presentation skills
- Ability to keep control of the room in a way that is not off-putting; Natural ability to redirect and refocus conversations with people at different levels when needed
- High level of experience and competency in telecom expense management and the supported technologies including, but not limited to, network, call center, mobile device management, and conferencing
- Ability to drive change
- Analytic Ability: ability to work with data to identify patterns; Uses judgment to form conclusions that may challenge conventional wisdom, and focuses on the crux of issues to identify high leverage intervention points and strategies
- Exhibits high levels of engagement with stakeholders at all levels and understanding high depths of business context
- Business Results Orientation: Seeks to understand the business needs and deliver prompt, efficient, quality service, and financial results
- Learning Agility: Rapidly acquires new knowledge and learns new skills
- Self-starter, proactive, strong-business acumen, excellent follow-through
- Proficient with MS Office applications (e.g. Visio, Word, Excel, Power Point, etc.)
Benefits
- Career development and progression
- Supportive and engaged line management
- Technical and therapeutic area training
- Peer recognition and total rewards program
- Total Self culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
telecom expense managementtechnology business managementrisk assessmentproblem resolutionnegotiationinfluencingdata analysisfinancial analysisproject managementbusiness requirements definition
Soft skills
communicationstakeholder engagementchange managementbusiness results orientationlearning agilityself-starterproactivefollow-throughdecision makingpresentation skills
Certifications
Bachelor's degree
