Manager, Pre-Sales Operations

Syndigo

Manager of Pre-Sales Operations at Syndigo leading proposal management operations. Driving enterprise opportunities by managing RFP processes and supporting sales teams with operational efficiencies.

Posted 6/18/2026full-timeRemote • Illinois • 🇺🇸 United StatesSeniorLead💰 $120,000 - $135,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

proposal managementRFP managementRFI managementRFx response processesproposal governancecapture planningwin theme developmentoperational metrics trackingB2B sales cyclesstructured RFP programs

Soft Skills

leadershipmentoringcross-functional collaborationstrategic thinkingcommunicationproblem-solvingorganizational skillsteam developmentstakeholder engagementbusiness outcome translation

Tools & Technologies

RFP SaaS platformsSalesforce (SFDC)proposal automation toolsknowledge management systemsAI-enabled response solutionsConsensusdemo programsoperational process designgovernance modelsperformance reporting tools

Industry Keywords

enterprise SaaStechnology organizationspre-sales operationssolution consultingcompliance documentationESGdue diligencecompetitive differentiationproposal automationsales leadership

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Lead and support the global pursuit desk and proposal management operations
Manage end-to-end RFP, RFI, and RFx response processes within RFP SaaS platforms
Partner with sales leadership on strategic pursuits, opportunity qualification, and positioning
Coordinate cross-functional contributions (Sales, Pre-Sales Engineering, Marketing, Product, Customer Success)
Develop and enforce proposal governance, frameworks, and best practices
Support capture planning, win theme development, and competitive differentiation
Oversee proposal automation tools, knowledge management systems, and AI-enabled response solutions
Enable scalable demo programs through platforms like Consensus
Maintain alignment with Salesforce (SFDC) for pipeline visibility and deal tracking
Track and report on operational metrics, proposal performance, and pursuit effectiveness
Support ESG, security questionnaires, due diligence, and compliance documentation
Mentor and develop a proposal and pursue coordination with team members

Requirements

What you’ll need

10+ years in proposal management, pre-sales operations, pursuit management, solution consulting, or related roles
Experience in enterprise SaaS or technology organizations with complex B2B sales cycles
Proven success managing structured RFP/RFx programs using modern proposal tools
Experience partnering with sales leadership on strategic enterprise deals in SFDC-driven environments
Ability to translate technical capabilities into compelling business outcomes and ROI narratives
Experience designing scalable operational processes and governance models
Familiarity with proposal automation, AI tools, and knowledge management platforms
Experience enabling demo programs (e.g., Consensus or similar platforms)
Demonstrated experience leading or mentoring proposal/pursuit teams

Benefits

Comp & perks

Competitive health insurance benefits
PTO and volunteer time off
Employer-paid short- and long-term disability
Parental and adoption leave
401(k)
Tuition reimbursement