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Consultant – Software Implementation
SyncronApplication/Technical Consultant advising customers to transform their service and after-sales business. Collaborating with cross-functional teams to maximize customer value using Syncron's solutions.
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Designing and documenting end-to-end business processes based on Syncron’s best practices and standard software solutions
- Setting up Syncron’s solutions to enable customer value – in close collaboration with the Syncron Solution Architect
- Configure, test, and fine-tune business parameters to optimize solution fit
- Enabling users to adopt the Syncron solution successfully into their live business operations by supporting their end users in UAT testing and providing Super User Training
- Collaborating with Product Management department to improve Syncron solutions
Requirements
What you’ll need- Worked a minimum of 1-2 years experience on enterprise software implementations
- Have an interest in leveraging Information Technology to achieve business objectives
- Can understand and write basic SQL queries
- Take accountability for your customer’s needs and aim to deliver best results for your clients
- Ability to understand and document customer requirements
- Fluent English to a business level across written and spoken.
Benefits
Comp & perks- Respect.
- Flexibility.
- Growth.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLbusiness process designsoftware implementationUAT testingsolution configurationsolution optimizationdocumentationcustomer requirements analysistrainingenterprise software
Soft Skills
accountabilitycustomer servicecollaborationcommunicationproblem-solvingadaptabilityattention to detailuser supporttraining deliverystakeholder engagement