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Consultant – Software Implementation
SyncronApplication/Technical Consultant advising customers to transform their service and after-sales business. Collaborating with cross-functional teams to maximize customer value using Syncron's solutions.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLbusiness process designsoftware implementationUAT testingsolution configurationsolution optimizationdocumentationcustomer requirements analysistrainingenterprise software
Soft Skills
accountabilitycustomer servicecollaborationcommunicationproblem-solvingadaptabilityattention to detailuser supporttraining deliverystakeholder engagement
Tools & Technologies
Syncron solutionsbusiness process management toolscollaboration softwareproject management toolscustomer relationship management (CRM) systemsenterprise resource planning (ERP) systemstesting toolsdocumentation toolstraining platformsdata analysis tools
Industry Keywords
enterprise softwarebusiness objectivescustomer valuebest practicessolution fitlive business operationsproduct managementuser adoptionsuper user traininginformation technology
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Designing and documenting end-to-end business processes based on Syncron’s best practices and standard software solutions
- Setting up Syncron’s solutions to enable customer value – in close collaboration with the Syncron Solution Architect
- Configure, test, and fine-tune business parameters to optimize solution fit
- Enabling users to adopt the Syncron solution successfully into their live business operations by supporting their end users in UAT testing and providing Super User Training
- Collaborating with Product Management department to improve Syncron solutions
Requirements
What you’ll need- Worked a minimum of 1-2 years experience on enterprise software implementations
- Have an interest in leveraging Information Technology to achieve business objectives
- Can understand and write basic SQL queries
- Take accountability for your customer’s needs and aim to deliver best results for your clients
- Ability to understand and document customer requirements
- Fluent English to a business level across written and spoken.
Benefits
Comp & perks- Respect.
- Flexibility.
- Growth.