Senior Analyst, Legal Operations – Litigation Support

Synchrony

Senior Analyst supporting Synchrony’s supplier management and litigation operations across U.S. Hubs.

Posted 8/25/2026full-timeArizona, California, Connecticut, Florida, Illinois, Kansas, Minnesota, New York, North Carolina, Ohio, South Dakota, Texas, Utah • 🇺🇸 United StatesSenior💰 $60,000 - $112,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative support capabilities in legal operations, including supplier risk management, litigation case handling, and documentation maintenance. Proficient in Excel and familiar with various legal and purchasing applications to effectively manage multiple projects and deadlines.

Highest-signal resume keywords

Supplier Risk ManagementLitigation Case HandlingExcel ProficiencyLegal Documentation FamiliarityInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Supplier Risk ManagementLitigation Case HandlingExcel ProficiencyLegal Documentation FamiliarityInvoice ReconciliationDocument ProductionLegal Hold ManagementPurchasing ManagementSettlement ReportingApplication Administration

Soft Skills

TeamworkCommunication SkillsTime ManagementProblem SolvingProfessional Etiquette

Tools & Technologies

T360ExterroOneFDACMI2RDebt ManagerContent Navigator ProductionCoupaSAS ViyaLitigation Database

Certifications & Qualifications

Supplier Manager Certification

Industry Keywords

Legal OperationsSupplier LifecycleLitigationRegulatory InquiriesEthical StandardsConfidentialityFederal Deposit Insurance Act Compliance

About the role

Key responsibilities & impact

Provide administrative support to the AVP, Legal Operations and the Litigation team
Support supplier risk management throughout the supplier lifecycle, including onboarding, monitoring, and offboarding
Partner with Sourcing, Purchasing, Supplier Risk Management Teams, subject matter experts, and Legal supplier owners
Maintain documentation required by the Supplier Risk Management program
Manage day-to-day purchasing and invoice inquiries on behalf of suppliers
Support case handling for lawsuits, regulatory inquiries, arbitration matters, threatened litigation, escalated customer complaints, and complex subpoenas
Manage multiple cases and projects simultaneously under demanding deadlines with minimal supervision
Assist with litigation case intake and assignment
Generate weekly, monthly, quarterly, and year-end litigation and settlement reports, including 1099 tax reporting
Coordinate with outside counsel and internal finance teams on settlement payments, arbitration fees, settlement contributions, account adjustments, and accruals
Review, reconcile, and resolve law firm invoice billing issues
Administer the Litigation Database system and maintain litigation records
Generate Legal Hold notices and weekly Legal Hold reports for Information Technology teams
Assist with document production requests
Assist with in-person service of process across Synchrony hubs
Perform other duties and special projects as assigned

Requirements

What you’ll need

Ability to attend the Supplier Manager course and become Supplier Manager certified
Excel experience for at least 3 years
Working knowledge of Word and PowerPoint
Ability to learn new applications, including T360 and Exterro, with training to serve as application administrator
Experience with OneFD
Experience with or ability to learn ACM, I2R, Debt Manager (DM 10), and Content Navigator Production (statements and letters)
Experience with or ability to learn Coupa and SAS Viya
Willingness to work US time zones, 8 am–5 pm Monday–Friday, with a flexible schedule including overtime
Strong knowledge of Synchrony’s overall business operations
Familiarity with litigation documentation
Strong teamwork and interpersonal skills
Professional etiquette, positive attitude, and good attendance
Excellent oral and written communication abilities
Integrity, confidentiality, and high ethical standards
Time management and prioritization skills
Demonstrated ability to creatively solve problems
Experience in a legal environment or familiarity with litigation
Must be 18 years or older
Must have a high school diploma or equivalent
Must be willing to take a drug test, submit to a background investigation, and submit fingerprints
Must satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
Legal authorization to work in the U.S. is required
Employment visa sponsorship is not available for this job opening

Benefits

Comp & perks

Annual bonus based on individual and company performance
Option to work from home near one of Synchrony’s Hubs or come into one of its offices
In-person engagement activities including regular business or team meetings, training and culture events
Inclusive culture and Employee Resource Groups (ERGs)
Reasonable accommodation for qualified individuals with disabilities