Senior Analyst, Legal Operations – Litigation Support

Synchrony

Senior legal operations analyst supporting Synchrony’s financial-services business with supplier risk management and litigation administration. Coordinating cases, invoices, settlements, legal holds, reporting, and outside counsel.

Posted 8/19/2026full-timeStamford • California, Connecticut, Illinois, Kansas, Utah • 🇺🇸 United StatesSenior💰 $60,000 - $112,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative support capabilities in legal operations, including supplier risk management, litigation case handling, and documentation management. Proficient in Excel, Word, and PowerPoint, with the ability to learn and administer various legal and supplier management applications.

Highest-signal resume keywords

Supplier Risk ManagementLitigation Case HandlingExcel ProficiencyLegal Environment ExperienceCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Supplier Risk ManagementLitigation Case HandlingExcel ProficiencyDocument ProductionInvoice ReconciliationLegal Hold NoticesSettlement ReportingSupplier Management CertificationT360 AdministrationOneFD Experience

Soft Skills

TeamworkInterpersonal SkillsTime ManagementProblem-SolvingProfessional Etiquette

Tools & Technologies

T360ExterroCoupaSAS ViyaACMI2RDebt Manager (DM 10)Content Navigator Production

Certifications & Qualifications

Supplier Manager Certification

Industry Keywords

Litigation DocumentationSupplier LifecycleLegal OperationsRegulatory InquiriesEthical Standards

About the role

Key responsibilities & impact

Provide administrative support to the AVP, Legal Operations and the Litigation team
Support supplier risk management throughout the supplier lifecycle, including onboarding, monitoring, and offboarding
Partner with Sourcing, Purchasing, Supplier Risk Management teams, subject matter experts, and legal supplier owners
Maintain required supplier risk management documentation and reporting
Manage day-to-day supplier purchasing and invoice inquiries
Support litigation case handling for lawsuits, regulatory inquiries, arbitration matters, threatened litigation, escalated customer complaints, and complex subpoenas
Manage multiple cases and projects under demanding deadlines with minimal supervision
Assist with litigation case intake and assignment
Generate weekly, monthly, quarterly, and year-end litigation and settlement reports, including 1099 tax reporting
Coordinate with outside counsel, internal finance, and the Tax Center of Excellence on settlement payments, arbitration fees, contributions, account adjustments, and tax filings
Review, reconcile, and resolve law firm invoice billing issues
Assist with quarterly settlement check accruals
Serve as Litigation Database system administrator and maintain litigation records
Generate Legal Hold notices and reports
Assist with document production requests
Assist with in-person service of process across Synchrony hubs
Perform other duties and special projects as assigned

Requirements

What you’ll need

Ability to attend the Supplier Manager course and become Supplier Manager certified
At least 3 years of Excel experience
Working knowledge of Word and PowerPoint
Ability to learn T360 and Exterro and serve as application administrator
Experience with OneFD
Experience with or ability to learn ACM, I2R, Debt Manager (DM 10), and Content Navigator Production
Experience with or ability to learn Coupa and SAS Viya
Willingness to work US time zones, 8 am–5 pm Monday–Friday, with a flexible schedule including overtime
Strong knowledge of Synchrony’s overall business operations
Familiarity with litigation documentation
Strong teamwork and interpersonal skills
Professional etiquette, positive attitude, and good attendance
Excellent oral and written communication abilities
Integrity, confidentiality, and high ethical standards
Ability to receive and implement feedback
Well-developed time management and prioritization skills
Self-starting nature and demonstrated creative problem-solving ability
Experience in a legal environment or familiarity with litigation
High school diploma or equivalent
At least 18 years old
Willingness to take a drug test, submit to a background investigation, and submit fingerprints
Ability to satisfy Section 19 of the Federal Deposit Insurance Act
Legal authorization to work in the U.S.; employment visa sponsorship is not available

Benefits

Comp & perks

Annual bonus based on individual and company performance
Flexible work options: work from home near a Hub or come into an office
In-person engagement activities, including business or team meetings, training, and culture events
Inclusive culture and Employee Resource Groups (ERGs)
Reasonable accommodation for qualified individuals with disabilities
Career support, tools, and technology to grow professionally