Inside Sales Specialist

Synchrony

Inside Sales Specialist driving credit-product engagement for Synchrony’s financial and technology solutions. Consulting with clients, analyzing performance, and supporting sales execution across assigned U.S.

Posted 8/11/2026full-timeOrlando • Arizona, Florida, North Carolina, Ohio • 🇺🇸 United StatesJunior💰 $26 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong consultative selling skills and the ability to develop and maintain client relationships while driving sales performance. Proficient in Salesforce for client interaction management and capable of delivering effective training and presentations.

Highest-signal resume keywords

Telephone Sales ExperienceClient Relationship ManagementSalesforce CRM ExperienceAnalytical ThinkingBilingual Spanish/English

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales PerformanceClient ReportingFinancial Services KnowledgeCompliance RequirementsTraining DeliveryProblem-SolvingOrganizational SkillsTime Management

Soft Skills

Excellent Communication SkillsSelf-MotivationTeam CollaborationInfluencing SkillsFollow-Up Skills

Tools & Technologies

SalesforceWebEx

Industry Keywords

Financial ServicesCredit ProgramQuality AssuranceOutbound ConsultationsMarket Engagement

About the role

Key responsibilities & impact

Own a defined territory/set of accounts
Conduct outbound telephone consultations with clients to educate them on the value of credit and its use in improving financial offerings
Develop and maintain external client relationships at store/station, market/jobber, regional, and district levels
Drive application, sales, and station engagement performance for the assigned territory
Implement targeted strategies for underperforming territories/accounts within defined risk parameters
Support sales and marketing campaigns
Develop and deliver client reporting and analysis packages with Client Development/Sales Support
Conduct train-the-trainer sessions covering the credit program, compliance requirements, and campaigns via conference call and WebEx
Provide support to Field Sales Managers for shared territories/accounts, including post-visit follow-up calls
Receive and manage inbound client calls regarding marketing campaigns, training follow-ups, program questions, and concerns
Assist with client escalation and resolution processes
Deliver organizational Quality Assurance standards
Capture all client interactions in Salesforce
Perform other duties and/or special projects as assigned

Requirements

What you’ll need

Minimum of 1 year of telephone sales/field sales experience in the financial services industry, or 3 years of sales experience in an unrelated industry
Ability to use various software programs
High school diploma or equivalent
Must be 18 years or older
Willingness to take a drug test, submit to a background investigation, and submit fingerprints during onboarding
Ability to satisfy Section 19 of the Federal Deposit Insurance Act
Legal authorization to work in the U.S.; employment visa sponsorship is not available
Spanish/English fluency desired
BA or BS degree desired
CRM experience, preferably Salesforce, desired
Professional and consultative selling skills with emphasis on influencing others to take action
Ability to work in a team
Analytical thinking and excellent presentation, organization, communication, and time-management skills
Excellent written and verbal skills
Excellent telephone etiquette
Excellent organizational and follow-up skills
Ability to manage multiple priorities
Willingness to work a flexible schedule, potentially including overtime and weekends
Self-motivation
Strong problem-solving skills

Benefits

Comp & perks

Annual bonus based on individual and company performance
Option to work from home near one of Synchrony’s Hubs or come into an office
Tools and technology to grow your career
Inclusive culture and support at all levels of the organization
Employee Resource Groups (ERGs) offering a safe space to learn and grow
Reasonable accommodations for qualified individuals with disabilities