Inside Sales Specialist

Synchrony

Inside Sales Specialist selling Synchrony financial products and improving client credit engagement across assigned territories. Consulting with clients, analyzing performance, and supporting sales campaigns and training.

Posted 8/5/2026full-timeOrlando • Arizona, Florida, North Carolina, Ohio • 🇺🇸 United StatesJunior💰 $26 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong telephone sales and client relationship management skills within the financial services industry, with a focus on driving engagement and performance in assigned territories. Proficient in CRM tools like Salesforce and capable of delivering analytical reporting and training.

Highest-signal resume keywords

Telephone Sales ExperienceClient Relationship ManagementSalesforce CRM ProficiencyAnalytical SkillsBilingual Spanish/English

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales StrategiesClient ReportingQuality Assurance StandardsCompliance RequirementsData Analysis

Soft Skills

Consultative Selling SkillsInfluencing SkillsTeam CollaborationTime ManagementProblem-Solving Skills

Tools & Technologies

Salesforce

Industry Keywords

Financial ServicesCredit BenefitsOutbound ConsultationsSales EngagementField Sales

About the role

Key responsibilities & impact

Own a defined territory and set of accounts
Conduct outbound telephone consultations with clients about credit benefits, strategies, rates, terms and conditions
Develop and maintain external client relationships at store/station, market/jobber, regional and district levels
Drive application and sales/station engagement performance for the assigned territory
Implement strategies to increase engagement in underperforming territories and accounts
Support sales and marketing campaigns
Develop and deliver client reporting and analysis packages
Conduct train-the-trainer sessions on the credit program, compliance requirements and campaigns
Support Field Sales Managers with shared territories and post-visit follow-up calls
Receive and manage inbound client calls regarding campaigns, training, program questions and concerns
Assist with client escalation and resolution processes
Deliver organizational Quality Assurance standards
Capture all client interactions in Salesforce
Perform other duties and special projects as assigned

Requirements

What you’ll need

Minimum 1 year of telephone sales or field sales experience in the financial services industry, or 3 years of sales experience in an unrelated industry
Ability to use various software programs
High school diploma or equivalent required
Must be 18 years or older
Willingness to take a drug test, submit to a background investigation and submit fingerprints during onboarding
Ability to satisfy Section 19 of the Federal Deposit Insurance Act requirements
Legal authorization to work in the U.S. required
Synchrony will not sponsor employment visas for this opening
BA or BS degree desired
Spanish/English fluency desired
CRM experience, preferably Salesforce, desired
Professional and consultative selling skills
Ability to influence others to take action
Ability to work in a team
Analytical, presentation, organizational, communication and time-management skills
Excellent written and verbal skills
Excellent telephone etiquette
Ability to manage multiple priorities
Flexible schedule, including possible overtime and weekends
Self-motivated
Strong problem-solving skills

Benefits

Comp & perks

Annual bonus based on individual and company performance
Option to work from home near one of Synchrony’s Hubs or come into an office
In-person engagement activities, team meetings, training and culture events
Inclusive culture and Employee Resource Groups (ERGs)
Support and encouragement at all levels of the organization
Tools and technology to grow your career
Reasonable accommodations for qualified individuals with disabilities