Synchrony

AVP, Technology Issues Governance

Synchrony

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $90,000 - $155,000 per year

Job Level

Lead

About the role

  • Provide Strategic management and review of Issues within Technology Function
  • Subject matter expert for categories of Issues and responsible for managing Issues within Technology functions to close
  • Develop and maintain Issue Evidence closure templates that provide paint by the number functionality to Issue and Action Owners and allow easy, intuitive review and closure of Issues
  • Ensure newly deemed Issues are thoroughly vetted with appropriate key stakeholders, process owner and 2LoD to log issues and actions into eGRC
  • Review and Close Actions and Issues in a timely manner
  • Lead and facilitate functional Issue Governance Review Meetings including the creation/publication of Issue Review decks
  • Mentor and develop an indirect report in their responsibilities to develop Functional Issue review decks, internal Technology Technology Issue Governance reporting, and delivery of various process templates
  • Serve as Sharepoint Administrator for Technology Issues Management SharePoint page, building supporting tools and reference material
  • Perform other duties and/or special projects as assigned

Requirements

  • Bachelor's Degree or HS Diploma/GED with 4 years’ experience in Business Management Analytic, Operations, Technology, or similar
  • Minimum 3+ years progressive analytical and/or project management experience with ability to demonstrate leadership, and execution
  • Minimum of 3 years managing process improvement initiatives and/or process management/controls experience