Merchant Payment Services Risk Advisory – Global Airlines
U.S. Bank
AVP, Technology Issues Governance
Synchrony
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $155,000 per year
Job Level
Lead
About the role
- Provide Strategic management and review of Issues within Technology Function
- Subject matter expert for categories of Issues and responsible for managing Issues within Technology functions to close
- Develop and maintain Issue Evidence closure templates that provide paint by the number functionality to Issue and Action Owners and allow easy, intuitive review and closure of Issues
- Ensure newly deemed Issues are thoroughly vetted with appropriate key stakeholders, process owner and 2LoD to log issues and actions into eGRC
- Review and Close Actions and Issues in a timely manner
- Lead and facilitate functional Issue Governance Review Meetings including the creation/publication of Issue Review decks
- Mentor and develop an indirect report in their responsibilities to develop Functional Issue review decks, internal Technology Technology Issue Governance reporting, and delivery of various process templates
- Serve as Sharepoint Administrator for Technology Issues Management SharePoint page, building supporting tools and reference material
- Perform other duties and/or special projects as assigned
Requirements
- Bachelor's Degree or HS Diploma/GED with 4 years’ experience in Business Management Analytic, Operations, Technology, or similar
- Minimum 3+ years progressive analytical and/or project management experience with ability to demonstrate leadership, and execution
- Minimum of 3 years managing process improvement initiatives and/or process management/controls experience
