AVP, Credit Services Manager

Synchrony

Field Sales position focused on selling credit services and product engagement within a specific territory. Requires strong client relationship management and significant travel in the New York area.

Posted 7/17/2026full-timeWhite Plains • New York • 🇺🇸 United StatesLead💰 $75,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Client Relationship Management and Sales Strategy, with a strong focus on driving application volume and enhancing customer satisfaction. Proficient in developing marketing plans and conducting training to support business goals.

Highest-signal resume keywords

Client Relationship ManagementSales Force CRM ProficiencyField Sales ExperiencePresentation DevelopmentMarketing Plan Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial Services ExperienceRetail Store ManagementClient Satisfaction Survey AnalysisBudget ManagementCompliance Auditing

Soft Skills

Communication SkillsTraining and DevelopmentRelationship Building

Tools & Technologies

MS WordMS ExcelMS PowerPoint

Industry Keywords

In-Store Marketing ProgramsCredit Awareness ProgramsStore Signage ComplianceTravel Management

About the role

Key responsibilities & impact

Drive application volume to meet/exceed goals - measured as percent increase to Op Plan
Exceed customer satisfaction by meeting/exceeding established Client Satisfaction survey target goals
Enhance implementation of in-store marketing programs; conduct on-going training
Develop credit awareness programs with store/market management
Audit store signage point of sale material for compliance purposes and communicate issues accordingly
Support Client Program Manager and client team initiatives
Compile and present results of on-going credit programs; manage travel and marketing budgets
Attend/support store opening and relocation events
Develop and maintain key external client relationships at store, market, and regional levels
Maximize/leverage credit support and commitment at store level
Develop annual marketing plan for stores to support business goals
Perform other duties and/or special projects as assigned

Requirements

What you’ll need

Bachelor’s degree and 3+ years’ experience working in the Financial Services Field or Retail Store Management
In lieu of completed degree, HS diploma/GED and 5+ years' experience working in the Financial Services Field or Retail Store Management
Minimum of 3 years of field or outside sales experience
Minimum of 2 years Client Relationship Management experience
Minimum of 2 years’ Experience developing presentations and pitching to all levels of management
Proficiency with Sales Force CRM
Proficiency with MS Word, Excel, and PowerPoint
Willing to travel up to 75% of the time
Must live in White Plains, NY area - central location within the territory mentioned above

Benefits

Comp & perks

Flexibility to work from home
Health insurance
Retirement plans
Paid time off
Professional development opportunities