AVP, InfoSec Site Reliability Engineer

Synchrony

InfoSec Site Reliability Engineer focused on advancing the reliability framework and managing incident responses. Collaborating with teams to enforce reliability standards and optimize operational workflows.

Posted 6/24/2026full-timeAlpharetta • California, Connecticut, Florida, Illinois • 🇺🇸 United StatesLead💰 $100,000 - $170,000 per yearWebsite

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

Design and implement foundational SRE practices (SLIs/SLOs, error budgets, incident management)
Partner with InfoSec and engineering teams to define reliability standards and operating models
Establish and drive adoption of SRE principles across teams and provide guidance to onboarding organizations to the framework.
Design and implement incident response processes and escalation models
Integrate and optimize alerting and on-call workflows using PagerDuty
Develop and maintain operational runbooks and playbooks
Lead or support incident reviews and postmortems with a focus on continuous improvement
Integrate SRE workflows with enterprise platforms such as ServiceNow
Automate operational tasks, incident workflows, and reporting
Improve system resilience through automation and self-healing mechanisms
Design and execute chaos engineering experiments to validate system resilience
Identify failure modes and proactively address system weaknesses
Collaborate with engineering teams to improve fault tolerance and recovery strategies
Drive adoption of reliability best practices across the organization
Provide guidance and mentorship on SRE principles
Perform other duties and/or special projects as assigned

Requirements

What you’ll need

Minimum of 3 years of experience with SRE, DevOps, or Infrastructure engineering
Strong experience with monitoring and observability platforms (NewRelic)
Experience with incident management and on-call systems (e.g. PagerDuty)
Familiarity with ITSM platforms, specifically ServiceNow
Solid understanding of system reliability, performance, and scalability
Ability and flexibility to travel for business as required
Experience working within or alongside InfoSec teams
Knowledge of security or security-adjacent tools, controls, and compliance frameworks
Experience implementing SLO’s, SLAs, and error budgeting
Exposure to chaos engineering practices (specifically, SteadyBit as a tool)

Benefits

Comp & perks

Flexible work arrangements
Bonuses
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SREDevOpsInfrastructure engineeringmonitoring platformsobservability platformsincident managementon-call systemschaos engineeringerror budgetingsystem reliability

Soft Skills

collaborationmentorshipcontinuous improvementguidanceflexibilityleadership