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Synchrony

AVP, QVC Group – Marketing

Synchrony

AVP of QVC Group Marketing overseeing marketing strategies for cardholder engagement in financial services. Delivering high-quality campaigns across digital and offline channels for QVC and HSN.

Posted 5/20/2026full-timeStamford • Connecticut, Illinois • 🇺🇸 United StatesLead💰 $90,000 - $155,000 per yearWebsite

About the role

Key responsibilities & impact
  • Execute cardholder marketing campaigns across lifecycle stages (including early month-on-books, activation, engagement, and retention) to support portfolio goals.
  • Manage end-to-end campaign execution across channels (e.g., email, direct mail, digital placements, and client-owned channels), ensuring on-time delivery and accuracy.
  • Coordinate day-to-day campaign development with internal partners (Marketing COEs, Digital, Creative, Operations, Technology, Analytics, Legal, Risk/Compliance) and client teams.
  • Build and maintain a consistent operating rhythm (status updates, timelines, requirements gathering, approvals, launch readiness) to ensure smooth delivery of initiatives.
  • Own campaign workflow management: intake, documentation of requirements, creative trafficking, reviews/approvals, production handoffs, and launch confirmation.
  • Partner with Analytics to support campaign setup needs (audience selection requirements, segmentation inputs, measurement tagging) and to compile/read results for post-campaign recaps.
  • Support creative development and production by coordinating assets, revisions, routing, and final approvals with internal and/or external creative resources.
  • Ensure all campaigns adhere to Synchrony and client brand standards, operational controls, and legal/regulatory requirements; maintain documentation for audits and reviews.
  • Identify execution risks and issues early, escalate as needed, and drive resolution to protect launch dates and customer experience.
  • Support quarterly/annual planning processes by coordinating inputs, schedules, and documentation (execution-focused support).

Requirements

What you’ll need
  • Bachelor’s Degree or high school diploma/equivalent plus 9+ years of marketing experience within the credit card or financial services industry.
  • 5+ years of client-facing relationship management experience and/or retail client portfolio experience
  • Experience working cross-functionally with internal teams and external/client stakeholders to deliver marketing programs.
  • Good understanding of credit, payments, and digital marketing
  • Strong attention to detail and ability to manage multiple concurrent workstreams with competing deadlines.
  • Ability and flexibility to travel for business as required ( ~15%).

Benefits

Comp & perks
  • Flexibility to work from home or in the office
  • Annual bonus based on performance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
campaign executionaudience selectionsegmentationmeasurement taggingcreative developmentworkflow managementrequirements gatheringdigital marketingmarketing analyticsrisk management
Soft Skills
attention to detailrelationship managementcross-functional collaborationproblem-solvingorganizational skillscommunication skillsflexibilitytime managementproject managementclient engagement