AVP, Strategy Sciences
Synchrony
full-time
Posted on:
Location Type: Hybrid
Location: Hyderabad • India
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Job Level
About the role
- Partner with Acquisition and Account Management (transactional) strategy teams to identify opportunity areas for customer growth/retention, improve existing credit and customer decisions, loss mitigation; proactively detect anomalies and diagnose drivers using existing reporting and performance monitoring
- Translate business questions into analytical problem statements, hypotheses, and success metrics; define test design and measurement approach in partnership with stakeholders
- Perform data extraction, preparation, feature/variable creation, segmentation, deep-dives, trend analysis, and pattern recognition; apply ML/advanced analytics techniques when appropriate to generate actionable insights
- Develop clear, executive-ready narratives, including impact sizing, trade-offs, and recommended actions to enable prioritization and decisioning
- Support piloting by providing targeting logic, monitoring/measurement frameworks, and post-test readouts; iterate based on results
- Collaborate with model development teams on feature ideas and analytical findings; partner with Technology/Data teams to address data gaps, improve data quality, and enable implementation/monitoring capabilities
Requirements
- Bachelor’s degree and 4+ years of experience in data analytics/strategy within Credit, Marketing, Risk or Collections in Financial services, or in lieu of a Bachelor's degree, 6+ years of data analytics/data sciences in Marketing, Risk or Collections in Financial services
- Strong understanding of the consumer lending lifecycle and card programs
- Demonstrated experience delivering analytics or data science solutions in a strategy, risk, or decisioning environment
- Strong analytical toolkit: SQL and SAS ; working knowledge of Python (or similar) for analysis/ML; experience with experimentation/measurement and data visualization/storytelling
- Expert-level proficiency in Excel with strong problem-solving skills
- Ability to work independently, manage multiple priorities, and deliver in ambiguity and time-sensitive environments
- Strong stakeholder management and communication skills; ability to influence without authority
- Familiarity with decisioning frameworks, strategy/policy testing, and KPI design
- Familiarity with modeling approaches (e.g., logistic regression, tree-based methods/ensembles, neural networks) and how to apply them to business problems
- Experience building scalable analytical assets (repeatable code, standardized metrics, dashboards) and monitoring
- Strong written and verbal communication skills with the ability to synthesize complex analysis for senior audiences
- Demonstrated project organization skills (workflow, timelines, dependencies) across multiple concurrent efforts
- Familiarity with consumer and/or commercial lending products and practices.
Benefits
- best-in-class employee benefits and programs that cater to work-life integration and overall well-being
- career advancement and upskilling opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analyticsdata extractionfeature creationtrend analysisSQLSASPythonExcelmachine learningdata visualization
Soft Skills
problem-solvingstakeholder managementcommunicationinfluence without authorityproject organizationindependencetime managementadaptabilitysynthesis of complex analysisprioritization