Manager, Marketing Process Surveillance – Level 9

Synchrony

Manager conducting marketing process surveillance to ensure compliance and effectiveness in financing growth strategies. Oversee testing, documentation, and communication of results for a financial services company.

Posted 4/3/2026full-timeHyderabad • 🇮🇳 IndiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Conduct surveillance and monitoring activities that validate compliance against governance controls
Develop and execute recurring surveillance testing for the defined testing scope within a surveillance review
Document detailed test instructions and results to surveillance documentation standards
Analyze test results to identify defect categorization and root cause
Make recommendations on final test outcome to Growth surveillance management
Effectively communicate test results to process owners
Maintain an appropriate depth of knowledge of Growth processes
Establish effective relationships with all Growth teams
Create and maintain repository of evidence documentation and workpapers

Requirements

What you’ll need

Bachelor's degree in any discipline with 2+ years in reporting, governance, risk management, audit, compliance, or Growth experience
OR in-lieu of degree, 4+ years in reporting, governance, risk management, audit, compliance, or Growth experience
Risks and controls or testing/surveillance and/ audit experience
Critical thinking and time management skills
Effective written and verbal communication skills
Experience applying analytical skills and attention to detail
Proven ability to work independently and meet deadlines
Proficiency in Microsoft Office Suite applications

Benefits

Comp & perks

Best-in-class employee benefits and programs
Career advancement and upskilling opportunities
Enhanced Flexibility offered in Synchrony India

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

surveillance testingdefect categorizationroot cause analysisreportinggovernancerisk managementauditcomplianceanalytical skillsattention to detail

Soft Skills

critical thinkingtime managementeffective communicationindependencedeadline managementrelationship building