Manager, Marketing Process Surveillance – Level 9
Synchrony
full-time
Posted on:
Location Type: Hybrid
Location: Hyderabad • India
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About the role
- Conduct surveillance and monitoring activities that validate compliance against governance controls
- Develop and execute recurring surveillance testing for the defined testing scope within a surveillance review
- Document detailed test instructions and results to surveillance documentation standards
- Analyze test results to identify defect categorization and root cause
- Make recommendations on final test outcome to Growth surveillance management
- Effectively communicate test results to process owners
- Maintain an appropriate depth of knowledge of Growth processes
- Establish effective relationships with all Growth teams
- Create and maintain repository of evidence documentation and workpapers
Requirements
- Bachelor's degree in any discipline with 2+ years in reporting, governance, risk management, audit, compliance, or Growth experience
- OR in-lieu of degree, 4+ years in reporting, governance, risk management, audit, compliance, or Growth experience
- Risks and controls or testing/surveillance and/ audit experience
- Critical thinking and time management skills
- Effective written and verbal communication skills
- Experience applying analytical skills and attention to detail
- Proven ability to work independently and meet deadlines
- Proficiency in Microsoft Office Suite applications
Benefits
- Best-in-class employee benefits and programs
- Career advancement and upskilling opportunities
- Enhanced Flexibility offered in Synchrony India
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
surveillance testingdefect categorizationroot cause analysisreportinggovernancerisk managementauditcomplianceanalytical skillsattention to detail
Soft Skills
critical thinkingtime managementeffective communicationindependencedeadline managementrelationship building