AVP, Product Management

Synchrony

Product Manager leading the strategic vision and development of merchant channels for Synchrony. Focusing on digital payment products and improving merchant and consumer outcomes at point of sale.

Posted 4/2/2026full-timeStamford • California, Connecticut, Florida, Illinois • 🇺🇸 United StatesLead💰 $90,000 - $155,000 per yearWebsite

About the role

Key responsibilities & impact

Manage, develop, and drive Synchrony merchant channel product
Provide visionary leadership and strategic direction for the portfolio to meet business growth, profitability, and customer needs
Own the provider/merchant experience
Align a cohesive strategy with our Health & Wellness, Home & Auto and Lifecycle teams
Define and deliver product strategy, roadmap and ultimately prioritization of a new features
Work directly with Product Marketing, IT, Analytics, Sales and business stakeholders to improve merchant experience
Gather Voice-of-Customer feedback and process aggregate feedback from clients, consumers and internal teams
Partner with Marketing, and Commercialization teams to develop product marketing strategy and materials
Develop dashboards and metrics to communicate progress and channel performance
Coordinates legal, compliance, risk, and regulatory requirements for new capabilities and enhancements

Requirements

What you’ll need

Bachelor's Degree or, in lieu of a degree, a high school equivalent
9+ years of experience in product management, sales, or marketing in credit or financial services industries
5+ years of product management or product marketing experience
Proven project or program management experience in cross functional environment
Experience working in SAFe Agile frameworks or similar agile methodologies
Ability and willingness to travel up to 25%

Benefits

Comp & perks

flexibility to work from home near one of our Hubs or come into an office
in-person engagement activities such as business or team meetings and training

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementproduct marketingproject managementprogram managementSAFe Agileagile methodologiesdata analysisdashboard developmentmetrics communication

Soft Skills

leadershipstrategic directioncollaborationcustomer experience focuscommunicationvisionary thinkingcross-functional teamwork

Certifications

Bachelor's Degreehigh school equivalent