Synapticure Inc.

Community Manager

• Conduct field-based outreach, including home visits and doorknocking, to engage patients and explain available services
• Make outbound calls to prospective and current patients, effectively communicating the benefits of Synapticure’s programs and addressing questions
• Build and maintain relationships with physician offices and healthcare providers to facilitate referrals and improve care coordination
• Educate patients and caregivers about program benefits, addressing concerns with empathy and clarity
• Identify and address barriers to patient engagement, developing creative solutions to encourage enrollment and participation
• Maintain accurate, timely documentation of outreach activities, patient interactions, and outcomes in designated systems
• Collaborate with internal teams, including care coordination and clinical staff, to ensure seamless patient support
• Adhere to HIPAA and company policies to protect patient privacy and data security
• Participate in team meetings, trainings, and continuous improvement initiatives
• Represent Synapticure in the community, visiting patient homes and physician offices to increase enrollment and retention in services

Community Patient Outreach Specialist