Synack, Inc.

Manager, QA

Synack, Inc.

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $165,000 - $195,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AWSAzureCloudCyber SecurityCypressGoGoogle Cloud PlatformJavaScriptJenkinsPythonSDLCSeleniumSplunkTypeScript

About the role

  • Lead, mentor, and develop a team of QA engineers, fostering a culture of continuous improvement, innovation, and collaboration.
  • Conduct performance reviews, provide regular feedback, and support career growth for team members.
  • Recruit, onboard, and retain top talent to scale the QA team as needed.
  • Foster strong working relationships with development, infrastructure, product management, and other cross-functional teams.
  • Define, implement, and continuously improve QA strategies, methodologies, and best practices across the software development lifecycle.
  • Establish and maintain clear QA metrics and reporting to track progress, identify areas for improvement, and communicate quality status.
  • Champion a "shift-left" approach to quality, integrating testing activities earlier into the development process, where manual testing is an exception
  • Ensuring QA engineers are leading automation efforts, stories have well-conceived acceptance criteria, and developers and QA engineers are collaborating to write test automation to a high standard
  • Ensure the appropriate level of functional, performance, security, and regression testing is applied
  • Ensure adherence to quality standards and regulatory requirements.
  • Evaluate, select, and implement appropriate QA tools and technologies to support testing efforts, including test management systems, automation frameworks, and performance testing tools.
  • Implement and manage CI/CD pipelines for automated testing, ensuring efficient and rapid feedback loops.
  • Learn new technologies as needed to build tools and improve efficiency and productivity

Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related field; Master's degree, or equivalent experience
  • 5+ years of experience in SDET, with at least 2+ years in a leadership or management role.
  • Proven experience in managing and developing QA teams.
  • Strong understanding of software development life cycles (SDLC) and QA methodologies (Agile/Scrum experience highly desirable).
  • Demonstrated expertise in test automation, including experience with various automation frameworks and tools - Playwright preferred, Cypress, Selenium Webdriver, TestCafe.
  • Experience with BDD tools like cucumber with the automation framework
  • Proficiency writing code in at least one of Python, Golang, JavaScript or Typescript
  • Experience with CI/CD tools and practices (e.g., GitHub Actions, GitLab CI, Jenkins).
  • Solid understanding of cybersecurity concepts and experience testing security-related products is a significant advantage.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Experience developing internal tools, and GenAI coding tools such as Cursor, Github Pilot to improve developer experience and productivity
  • You have excellent debugging skills in diagnosing issues in a multi-tier web architecture
  • Comfort with writing and reading code, and a basic understanding of data structures
  • Hands on experience with automation framework design and development from scratch
  • Understanding of virtualization and containerization technologies
  • Understanding of Cloud technologies, like AWS, GCP, Azure
  • Experience analyzing logs using GCP, Splunk, or ELK.
Benefits
  • Salary is determined by a combination of factors including location, level, relevant experience, and skills.
  • Compensation package may also include equity, and benefits.
  • For more details about our benefits, please see here.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
test automationautomation frameworksPlaywrightCypressSelenium WebdriverTestCafePythonGolangJavaScriptTypescript
Soft skills
leadershipmentoringcommunicationinterpersonal skillsproblem-solvingcollaborationcareer developmentcontinuous improvementadaptabilityteam building
Certifications
Bachelor's degree in Computer ScienceMaster's degree in related field