Symend

People Partner

Symend

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇨🇦 Canada

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Salary

💰 CA$75,000 - CA$80,000 per year

Job Level

JuniorMid-Level

About the role

  • Administer and maintain Symend’s HRIS, HiBob, ensuring accurate employee data, workflows, and reporting.
  • Execute HR plan including all core People processes including onboarding, offboarding, job changes, leave administration, and employment letters.
  • Act as the primary contact for employees and leaders regarding People policies, processes, and general HR inquiries.
  • Provide first-line guidance to leaders on employee relations topics, including role/compensation changes, performance management, investigations, conflict resolution, coaching, leave management, etc.
  • Maintain People templates and internal documentation to ensure accuracy and consistency.
  • Oversee and coordinate full-cycle recruitment for all roles, including job postings, candidate screening, interview scheduling, candidate communication and the offer process.
  • Administer all people programs including the annual performance review cycle, including system configuration, communications, timelines, and support for leaders.
  • Support compensation and promotion processes by ensuring accurate data, documentation, and tracking.
  • Launch and lead the Social Committee, coordinating events, communications, and culture initiatives.
  • Administer Symend’s All Hands meetings, including agenda creation, content collection, slide support, and FAQ drafting.
  • Update and distribute annual People policies, ensuring employees review and acknowledge required documentation.
  • Serve as the People function point of contact during compliance and financial audits, providing requested policies, employee files, and procedural explanations.
  • Maintain organized, audit-ready People documentation and ensure alignment with internal policies and employment legislation.
  • Support the CFO with confidential People-related activities associated with corporate transactions or organizational changes, ensuring accurate documentation, consistency, and compliance.
  • Administer intern application grants and liaise with external programs or institutions as required.
  • Assist with facility and office tasks, including ordering name badges, maintaining seating plans, and coordinating general office requests.
  • Manage People-related vendors such as benefits providers and background check partners.
  • Perform other duties as assigned.

Requirements

  • Post-secondary education in Human Resources, Business Administration, or related discipline preferred.
  • CPHR designation or working toward CPHR is an asset.
  • 2–4 years of experience in HR, People Operations, or a related role.
  • Experience administering HiBob or similar HRIS preferred.
  • Experience with JazzHR or other ATS tools is an asset.
  • Experience supporting recruitment, onboarding/offboarding, policy administration, and HR documentation.
  • Exposure to employee relations (e.g., supporting managers with basic performance or conduct issues) and/or compliance processes is an asset.
  • Experience in fast-paced or high-growth environments preferred.
Benefits
  • Comprehensive Health Benefits Plan (medical, dental, vision, Wellness Spending Account)
  • Unlimited Paid Time Off
  • Flexible work environment and hybrid/remote options
  • Parental/maternity leave programs
  • Development and learning opportunities
  • Social and team-building events

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HRIS administrationrecruitmentonboardingoffboardingperformance managementemployee relationspolicy administrationdocumentationcompliance processesdata tracking
Soft skills
communicationconflict resolutioncoachingorganizational skillsleadershipevent coordinationteam collaborationproblem-solvingattention to detailadaptability
Certifications
CPHR designationpost-secondary education in Human ResourcesBusiness Administration degree