Start-Up Operations Manager – Cross Dock Launch

Symbotic

Operations Manager ensuring effective launch and execution of high-velocity cross-dock sites for Exol. Overseeing operations, safety, and project management with significant travel involved.

Posted 7/31/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing high-velocity warehouse operations, ensuring compliance with OSHA standards, and driving key performance indicators in automated environments. Proficient in executing site acceptance testing and implementing process improvements for operational efficiency.

Highest-signal resume keywords

Warehouse Management System (WMS)Operational TestingOSHA ComplianceProcess ImprovementProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Site Acceptance Testing (SAT)High-Volume Cross-Dock OperationsAutomated Warehouse EnvironmentsLean ImprovementsKPI ManagementRF ScanningLabor PlanningShift BalancingData Integrity MonitoringOperational Capability Testing

Soft Skills

LeadershipProblem-SolvingCommunicationAdaptabilityTeam Management

Tools & Technologies

Warehouse Execution System (WES)Sortation SystemsMaterial Handling Equipment (MHE)

Industry Keywords

3PL Warehouse OperationsDistribution Center OperationsSafety ProtocolsLogisticsSupply Chain Management

About the role

Key responsibilities & impact

Execute Site Acceptance Testing (SAT) and integrated operational capability testing alongside engineering to validate systems and processes meet requirements.
Serve as the primary operational owner for cross-dock warehouse functions during launch, managing high-velocity workflows from inbound receiving to outbound loading.
Support the creation and refinement of the launch playbook by documenting lessons learned and standardizing work processes for future site replicability.
Oversee the day-to-day execution of warehouse operations, directing large teams of hourly associates and frontline leaders to achieve throughput targets.
Validate WMS/WES functionality and monitor real-time system transactions to troubleshoot flow-through bottlenecks and ensure data integrity.
Drive organizational safety protocols by enforcing OSHA compliance and conducting audits to ensure employees follow proper guidelines in a fast-moving start-up environment.
Manage business-specific launch priorities, including labor planning, shift balancing, and coordinating with cross-functional partners in IT, Supply Chain, and Automation.

Requirements

What you’ll need

Bachelor’s degree in supply chain, Logistics, Business, Engineering, or equivalent experience preferred.
Minimum 8 years of experience in 3PL warehouse or distribution center operations, specifically in high-volume cross-dock or transshipment environments.
Advanced exposure to automated warehouse environments (sortation systems/MHE) and direct experience with WMS/WES platforms and RF scanning.
Working knowledge of OSHA standards and experience driving safety protocols (e.g., LOTO and fall protection) with vendors and employees.
Demonstrated ability to drive launch-critical KPIs, including throughput, dock-to-stock/dock-to-dock timing, and cost-per-unit.
Strong ability to respond quickly to operational constraints and implement corrective actions in real time.
Preferred Project Management: Proven experience project managing business units through ramp-up or peak environments.
Automation Testing: Hands-on experience with operational testing and acceptance protocols for complex automated systems.
Process Improvement: Experience identifying inefficiencies and implementing Lean improvements or standard work.

Benefits

Comp & perks

Up to 80% travel may be required.
Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.