Senior Project Manager, Client Services
Lighthouse
Director, Project Management
Symbotic
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
PMP
About the role
- Lead, mentor, and develop a team of project managers in executing complex automation programs managing a portfolio of $250+ million
- Oversee project delivery performance—managing scope, schedule, budget, risk, safety, and customer satisfaction
- Act as the primary escalation point for customers, vendors, and internal stakeholders regarding cost, schedule, quality, or safety issues
- Anticipate risks, identify opportunities, and drive proactive action plans to keep projects on track
- Provide clear communication and weekly updates on progress, risks, and wins to Symbotic leadership and customer executives
- Champion consistency by ensuring compliance with Symbotic’s project delivery standards and best practices
- Partner with the PMO to sponsor continuous improvement initiatives that enhance efficiency and strengthen cross-functional collaboration
Requirements
- Bachelor’s degree in Business Administration or Engineering; MBA preferred
- PMP certification strongly preferred; Lean principles a plus
- Minimum 10 years of project/program management experience in large-scale, cross-functional environments integrating hardware, software, and controls
- Minimum 5 years of direct people management experience
- Background in material handling, industrial automation, or robotics strongly preferred; experience in e-commerce, micro-fulfillment, or goods-to-person systems is a plus
- Knowledge of agile development practices, with experience leading teams transitioning from waterfall to agile or hybrid approaches
- Proven ability to negotiate, influence, and align competing priorities across technical and business teams
- Proficiency in Smartsheet, MS PowerPoint, Excel, Word, and Visio
- Skilled in leveraging metrics and data analysis to drive continuous improvement
Benefits
- Travel is required up to 65% of the time
- Employee must have a valid driver’s license and
- the ability to drive and/or fly to client and other customer locations
- The employee is responsible to own a credit card and manage expenses personally to be reimbursed on a bi-weekly basis
- The employee will be in a culture of accountability, transparency, and growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementautomation programsrisk managementbudget managementLean principlesagile development practicesdata analysiscontinuous improvement
Soft skills
leadershipmentoringcommunicationnegotiationinfluenceproblem-solvingcollaboration
Certifications
PMP certification
