Leading bot system performance analysis in support of improving Bot system rate
Identifying and documenting bot system defects to ensure improvement actions
Communicating and collaborating with technical and development teams to develop bot system defect solutions
Enter and update tickets via Jira, stakeholders via email threads, or commentary on Confluence
Interpret data, analyze results using statistical techniques and provide ongoing reports
Driving and maintaining a professional teamwork environment and being an excellent team player while working with various members of the engineering and on-site teams

Requirements

Bachelor's degree in electrical, computer science, software engineering, or related field
Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Basic knowledge of Microsoft Excel, SQL, Windows, Linux, PowerShell, or Python is a plus
Self-starter individuals ready to take on increased amounts of responsibility in an extremely fast paced role
A willingness to learn a deeper level of knowledge of all aspects of a complex system
Excellent team player, able to work professionally with members of various engineering teams
Ability to work in rapidly changing environment

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisstatistical techniquesSQLMicrosoft ExcelPowerShellPythonLinuxWindows

Soft Skills

attention to detailteam playercommunicationcollaborationself-starteradaptabilityprofessionalism