Senior Operations Program Manager
Symbotic
full-time
Posted on:
Location Type: Hybrid
Location: United States
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Salary
💰 $149,000 - $204,600 per year
Job Level
About the role
- Define and implement operational rhythm, processes, and planning frameworks for sustaining engineering teams.
- Own end-to-end program and project management for feature development, continuous improvement projects, and system enhancements across legacy product lines.
- Manage backlog prioritization, roadmap planning, and cross-functional dependencies across Industrial Controls.
- Establish transparency mechanisms (dashboards, reporting, status updates) that provide visibility into team health, progress, and risks.
- Establish triage and resourcing processes for urgent corrective response efforts addressing deployed system failures or product defects.
- Lead development and rollout of engineering document standards to support consistency, quality, and scalability across product lines.
- Track incident trends and drive continuous improvement initiatives based on data-driven insights.
- Design and implement formal handoff processes to transition proof-of-concept systems to sustained engineering ownership.
- Serve as the operational bridge across sustaining engineering and innovation teams within Industrial Controls.
- Communicate program status, risks, and wins to senior leadership with clarity and data-driven insights.
Requirements
- Minimum of 10 years of experience in operations, program management, or project engineering within technology or industrial environments.
- Proven track record of designing and implementing operational processes, workflows, and frameworks from the ground up.
- Strong project and program management skills with the ability to manage multiple complex workstreams simultaneously.
- Exceptional stakeholder management and influence skills; ability to drive alignment across technical and non-technical teams.
- Data-driven approach to decision-making with strong analytical and problem-solving capabilities.
- Experience managing backlogs, feature prioritization, and roadmap planning.
- Excellent written and verbal communication skills; ability to distill complexity into clear, actionable insights.
- Comfortable operating in ambiguous, fast-paced environments with shifting priorities.
- Individual contributor mindset with ability to influence and drive outcomes without direct authority.
Benefits
- Medical
- Dental
- Vision
- Disability
- 401K
- PTO
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementproject managementbacklog managementroadmap planningdata analysisincident trend trackingprocess designworkflow implementationcontinuous improvementengineering documentation standards
Soft Skills
stakeholder managementinfluence skillsanalytical skillsproblem-solvingcommunication skillsclarity in reportingadaptabilityindividual contributor mindsetteam alignmentdecision-making