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Symbotic

Senior Operations Program Manager

Symbotic

Senior Operations Program Manager at Symbotic driving operational excellence within Industrial Controls. Leading program execution and cross-functional coordination with engineering teams.

Posted 4/15/2026full-time🇺🇸 United StatesSenior💰 $149,000 - $204,600 per yearWebsite

About the role

Key responsibilities & impact
  • Define and implement operational rhythm, processes, and planning frameworks for sustaining engineering teams.
  • Own end-to-end program and project management for feature development, continuous improvement projects, and system enhancements across legacy product lines.
  • Manage backlog prioritization, roadmap planning, and cross-functional dependencies across Industrial Controls.
  • Establish transparency mechanisms (dashboards, reporting, status updates) that provide visibility into team health, progress, and risks.
  • Establish triage and resourcing processes for urgent corrective response efforts addressing deployed system failures or product defects.
  • Lead development and rollout of engineering document standards to support consistency, quality, and scalability across product lines.
  • Track incident trends and drive continuous improvement initiatives based on data-driven insights.
  • Design and implement formal handoff processes to transition proof-of-concept systems to sustained engineering ownership.
  • Serve as the operational bridge across sustaining engineering and innovation teams within Industrial Controls.
  • Communicate program status, risks, and wins to senior leadership with clarity and data-driven insights.

Requirements

What you’ll need
  • Minimum of 10 years of experience in operations, program management, or project engineering within technology or industrial environments.
  • Proven track record of designing and implementing operational processes, workflows, and frameworks from the ground up.
  • Strong project and program management skills with the ability to manage multiple complex workstreams simultaneously.
  • Exceptional stakeholder management and influence skills; ability to drive alignment across technical and non-technical teams.
  • Data-driven approach to decision-making with strong analytical and problem-solving capabilities.
  • Experience managing backlogs, feature prioritization, and roadmap planning.
  • Excellent written and verbal communication skills; ability to distill complexity into clear, actionable insights.
  • Comfortable operating in ambiguous, fast-paced environments with shifting priorities.
  • Individual contributor mindset with ability to influence and drive outcomes without direct authority.

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • Disability
  • 401K
  • PTO

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
program managementproject managementbacklog managementroadmap planningdata analysisincident trend trackingprocess designworkflow implementationcontinuous improvementengineering documentation standards
Soft Skills
stakeholder managementinfluence skillsanalytical skillsproblem-solvingcommunication skillsclarity in reportingadaptabilityindividual contributor mindsetteam alignmentdecision-making