Coordinate and manage supplier onboarding activities for the Ariba Supplier Collaboration Portal, ensuring timely completion and compliance with onboarding requirements.
Serve as the primary point of contact for suppliers, providing troubleshooting, guidance, and ongoing support during the implementation.
Host supplier training sessions—both virtual and in-person—focused on system navigation, transaction execution, and best practices.
Develop clear and concise training materials, including Quick Reference Guides (QRGs), job aids, process documentation, FAQs, and recorded training content.
Track onboarding progress, escalate issues, and communicate risks or delays to project leadership.
Gather and document business requirements related to supplier enablement, data capture, and system workflows.

Requirements

Bachelor’s degree in Business, Supply Chain, Information Systems, or related field required.
Minimum of 2–4 years of experience in procurement, supplier management, business systems support, or similar role.
Experience supporting ERP or procurement platforms (SAP, Ariba, Coupa, Oracle, etc.) preferred.
Experience drafting process documentation, use cases, or UAT test scripts required.
Strong analytical abilities and problem-solving skills with the ability to troubleshoot system and process issues.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

supplier onboardingprocess documentationUAT test scriptsdata capturesystem workflowstroubleshootinganalytical abilitiesproblem-solving

communicationguidancetrainingsupport