Senior Project Manager

Sylogist, Ltd.

Senior Project Manager managing software implementation projects for Sylogist. Leading project lifecycles from planning to close-out in SaaS solutions for government and non-profit sectors.

Posted 6/17/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ERP software project managementproject lifecycle managementrisk mitigationchange managementsoftware configurationbudget managementschedule managementissue resolutiontime managementdocumentation

Soft Skills

communicationrelationship managementproblem-solvingdecision-makingcustomer expectation managementteam collaborationdisciplinecalm under pressureorganizational skillsproactive management

Tools & Technologies

Microsoft OfficeMicrosoft ProjectMicrosoft Excel

Industry Keywords

municipal governmentslocal municipal organizationscustomer successcapacity management

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Successfully manage multiple software implementation projects, simultaneously, through entire lifecycle from initial planning to close-out.
Report project status to key stakeholders and managers, to include percent complete, milestone attainment, budget-vs-actual, schedule, issue resolution, and risk mitigation.
Establish and maintain effective relationships with customers, internal project team members, and cross-functional contributors.
Escalate issues in a timely and tactful manner and engage the necessary contributors and approvers to identify and execute resolutions while using good judgement and sound reasoning in making decisions.
Identify project risks and create mitigation plans as well as drive a change management process to ensure full project transparency and visibility.
Proactively manage customer expectations and document all changes in scope, schedule and resources/investment.
Facilitate discovery, documentation, delivery, and customer acceptance of software configuration and potential enhancements to be submitted to Product Management.
Timely review and approval of team members’ time and expense entries.
Assist the Director of Customer Success in departmental capacity management to ensure customer projects are properly resourced to meet deadlines and consultant utilization is optimized.

Requirements

What you’ll need

A bachelor’s degree in accounting, business or technology
A minimum of 3 years of ERP software project management experience
Experience working with Municipal governments or local municipal organizations
Excellent time management, communication, and Microsoft Office (especially Microsoft Project and Excel) skills
Must possess efficient, disciplined work habits with the ability to work calmly under pressure.
Must be equally comfortable working independently or within a team environment.
Travel may be required.

Benefits

Comp & perks

A company where you can really make a meaningful impact
A healthy work-life balance
Benefits that cover health, wealth, and wellness
Sylogist is a remote-first company.