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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in deploying and troubleshooting Sycurio products, with a strong focus on telephony configurations, network infrastructure, and documentation. Proficient in Linux environments and AWS services, ensuring high-quality support and training for product engineers.
Highest-signal resume keywords
Telephony SIP & TDM ConfigurationLinux OS Installation & TroubleshootingCisco ISR ConfigurationNetwork Infrastructure ManagementAWS EC2 & VPC Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Telephony SIP ConfigurationTelephony TDM TroubleshootingLinux OS ConfigurationVMware ESXi ManagementTCP/IP NetworkingCisco ISR TroubleshootingVOIP ProtocolsNetwork ProtocolsWeb TechnologiesSOAP & XML Web Services
Soft Skills
Problem-SolvingDocumentation Skills
Tools & Technologies
NagiosSNMPOSSECSplunkSyslog
Industry Keywords
3rd-Line Support ServicesTelecommunicationsIPSEC VPNNetwork InfrastructureLoad Balancers
Tech Stack
Tools & technologiesAWSDNSEC2FirewallsJavaScriptLinuxSOAPSplunkTCP/IPVMwareVoIP
About the role
Key responsibilities & impact- Build, test and deploy standard customer solutions as defined in low level design and test documentation. This includes bespoke deployments
- Update and maintain low level design documentation throughout the delivery process as and when required to ensure “as built” documentation is provided to the support team when required.
- Troubleshoot and resolve technical faults/issues with the integrations during the deployments, escalating to senior team members as necessary.
- Be actively involved in the product research and development, prototyping, and documenting new functionality, technical solutions and testing strategies.
- Become a Sycurio product subject matter expert (SME) - fully experienced in deployment of all Sycurio products/components - carry out installation/deployment coaching and training to 1st/2nd level product support engineers and customer engineers where relevant.
- This list is not exhaustive and from time to time you may be required to undertake additional duties.
Requirements
What you’ll need- Telephony SIP & TDM configuration & troubleshooting
- Installing, configuring, and troubleshooting Linux OS based environments
- Ability to create and maintain Ms in a VMware ESXi environment
- Working knowledge of TCP/IP networking – firewalls and routers
- Excellent problem-solving and trouble shooting skills
- Ability to produce high quality documentation
- Cisco ISR configuration & troubleshooting
- TDM technologies – E1/T1, ISDN (Q.931 variants)
- VOIP protocols/ codecs – SIP, RTP, DTMF, RFC2833, G711, G729
- Network infrastructure – Switches, Routers, Firewalls, Load Balancers
- Network protocols and applications – VLANs, IP, TCP, UDP, DNS, NTP, HTTP, HTTPS, IPsec, LDAP, SSH
- Nagios/SNMP/OSSEC/Splunk/Syslog monitoring tools.
- Considerable experience of 3rd -line support services in a software / telecommunications environment
- Fundamental knowledge of AWS EC2 and VPCs
- Navigating AWS Management Console
- Broad understanding of IPSEC VPN
- Web Technologies – HTML, JavaScript, Ajax
- SOAP & XML Web Services
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Sycurio Website LinkedIn All Job Openings 51 - 200 employees Founded 2009 ☁️ SaaS 🔐 Security 📋 Compliance SaaS
- Security
- Compliance Sycurio is a B2B software provider of secure, PCI DSS–compliant payment solutions that protect cardholder data across voice, IVR, and digital channels. Their cloud-based offerings (Sycurio. Voice, Sycurio. Digital, Sycurio. IVR) enable enterprises and contact centers to accept payments without payment data entering core systems, using tokenization, masking, and integrations with CCaaS, CRM, and PSP platforms. Sycurio focuses on improving customer and agent experience, reducing PCI scope and compliance costs, and integrating with platforms like Amazon Connect, Genesys, Salesforce, and others for fast implementation and enterprise deployments across industries such as healthcare, finance, retail, government, utilities, and telecom. Deployment Engineer 🔥 12 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ⛑ DevOps & Site Reliability Engineer (SRE) AWS DNS EC2 Firewalls JavaScript Linux SOAP Splunk TCP/IP VMware VoIP Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Build, test and deploy standard customer solutions as defined in low level design and test documentation. This includes bespoke deployments
- Update and maintain low level design documentation throughout the delivery process as and when required to ensure “as built” documentation is provided to the support team when required.
- Troubleshoot and resolve technical faults/issues with the integrations during the deployments, escalating to senior team members as necessary.
- Be actively involved in the product research and development, prototyping, and documenting new functionality, technical solutions and testing strategies.
- Become a Sycurio product subject matter expert (SME) - fully experienced in deployment of all Sycurio products/components - carry out installation/deployment coaching and training to 1st/2nd level product support engineers and customer engineers where relevant.
- This list is not exhaustive and from time to time you may be required to undertake additional duties. 🎯 Requirements
- Telephony SIP & TDM configuration & troubleshooting
- Installing, configuring, and troubleshooting Linux OS based environments
- Ability to create and maintain Ms in a VMware ESXi environment
- Working knowledge of TCP/IP networking – firewalls and routers
- Excellent problem-solving and trouble shooting skills
- Ability to produce high quality documentation
- Cisco ISR configuration & troubleshooting
- TDM technologies – E1/T1, ISDN (Q.931 variants)
- VOIP protocols/ codecs – SIP, RTP, DTMF, RFC2833, G711, G729
- Network infrastructure – Switches, Routers, Firewalls, Load Balancers
- Network protocols and applications – VLANs, IP, TCP, UDP, DNS, NTP, HTTP, HTTPS, IPsec, LDAP, SSH
- Nagios/SNMP/OSSEC/Splunk/Syslog monitoring tools.
- Considerable experience of 3rd -line support services in a software / telecommunications environment
- Fundamental knowledge of AWS EC2 and VPCs
- Navigating AWS Management Console
- Broad understanding of IPSEC VPN
- Web Technologies – HTML, JavaScript, Ajax
- SOAP & XML Web Services Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs DevSecOps Engineer 🔥 15 minutes ago Otoe Missouria Group 11 - 50 🏛️ Government 🔒 Cybersecurity 💼 Consulting Website LinkedIn All Job Openings DevSecOps Engineer supporting federal agency application modernization efforts in Washington, DC. Building secure, efficient pipelines for mission-critical systems. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ⛑ DevOps & Site Reliability Engineer (SRE) Azure Cloud Django Flask Python DevOps Engineer, SharePoint 🔥 17 minutes ago Imagineeer 11 - 50 🏛️ Government 🔒 Cybersecurity 💼 Consulting Website LinkedIn All Job Openings DevOps Engineer specializing in SharePoint and Microsoft 365 platform deployment automation. Collaborating with teams to enhance cybersecurity, IT modernization in a federal context. 🇺🇸 United States – Remote 💵 $120k - $130k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior ⛑ DevOps & Site Reliability Engineer (SRE) Azure Cyber Security Terraform DevOps Engineer 🔥 17 minutes ago Imagineeer 11 - 50 🏛️ Government 🔒 Cybersecurity 💼 Consulting Website LinkedIn All Job Openings DevOps Engineer building and maintaining cloud infrastructure and CI/CD pipelines. Driving automation and security operations in alignment with federal mission requirements. 🇺🇸 United States – Remote 💵 $120k - $130k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior ⛑ DevOps & Site Reliability Engineer (SRE) Ansible AWS Azure Cloud Cyber Security Python Senior DevOps Engineer 🔥 18 minutes ago Tom Horn Gaming 51 - 200 🎮 Gaming 🎲 Gambling 🤝 B2B Website LinkedIn All Job Openings Senior DevOps Engineer shaping and evolving infrastructure for secure gaming products worldwide. Collaborating with teams to ensure systems remain scalable and highly available. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior ⛑ DevOps & Site Reliability Engineer (SRE) Ansible AWS Azure Cloud DNS Firewalls Kubernetes SQL TCP/IP Terraform Senior DevOps Engineer 🔥 25 minutes ago Tenna 51 - 200 🏗️ Construction ☁️ SaaS 🔧 Hardware Website LinkedIn All Job Openings 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior ⛑ DevOps & Site Reliability Engineer (SRE) AWS DNS JavaScript Postgres TypeScript View More DevOps Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs