Sy-Klone International

Account Manager

• Develop and execute account strategies that drive revenue growth, profitability, customer satisfaction, and long-term partnership success within assigned OEM accounts.
• Establish and maintain strong relationships with key decision-makers across engineering, procurement, operations, aftermarket, and executive functions within OEM organizations.
• Identify, qualify, and develop new opportunities for Sy-Klone solutions across existing OEM platforms, product lines, and business units.
• Collaborate with Application Engineering and Product Development teams to understand customer requirements and deliver effective technical solutions.
• Support new product introductions, engineering changes, qualification testing, and product validation activities in partnership with OEM customers and internal teams.
• Coordinate cross-functional resources to ensure customer requirements, project timelines, and deliverables are successfully achieved.
• Manage customer contracts, pricing agreements, commercial terms, renewals, and compliance requirements.
• Monitor customer forecasts, industry trends, competitive activity, and market developments to identify risks and growth opportunities.
• Maintain accurate account plans, forecasts, opportunities, and customer activity within CRM systems.
• Partner with Regional Sales Managers and channel partners to support OEM dealer and aftermarket opportunities where applicable.
• Work closely with Operations, Supply Chain, Quality, and Customer Support teams to ensure product quality, delivery performance, and customer satisfaction.
• Represent Sy-Klone at customer meetings, industry events, trade shows, and other business development activities as needed.

OEM Account Manager