Sword Health

Head of Product, Predict

Sword Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Own Predict end-to-end as a business: define strategy, roadmap, execution, and outcomes, making it a core driver of Sword’s AI Care Platform and cost-trend reduction.
  • Run Predict’s operating system: set goals and KPIs, lead planning cycles, and establish a strong execution cadence (weekly, monthly, quarterly).
  • Drive Predict’s P&L: own budget, forecasting, resourcing, and ROI trade-offs to maximize member and client impact.
  • Build and scale the department: lead two pods and ensure clear accountability, speed, and quality of delivery.
  • Expand data access at scale: unlock and operationalize claims, prior auth, Rx, and real-time feeds through partnerships with Payor, ExO, HECI, Sales, Legal, Security, and Data.
  • Advance Predict’s intelligence layer: steer AI/ML, data engineering, and product to improve model accuracy, real-time triggers, and targeting across cost drivers.
  • Drive engagement with Growth: optimize multi-channel journeys and experimentation to improve conversion and downstream outcomes.
  • Lead cross-functionally: align Product, Clinical, Ops, Growth, CS, and Commercial to embed Predict into platform strategy and client delivery.
  • Act as a visible leader: communicate clearly, unblock teams quickly, and make high-quality decisions with strong accountability.

Requirements

  • 8+ years of leadership experience across product, strategy, operations, or general management in fast-paced, high-growth environments.
  • Proven end-to-end ownership: driving outcomes from strategy through execution, leading cross-functional teams, and delivering measurable business impact.
  • Strong financial and operational acumen: forecasting, budgeting, KPI design, and performance management.
  • Highly analytical and data-driven: able to translate insights from dashboards and BI tools into clear priorities and actions.
  • Experience building and scaling teams: strong people leadership with a high bar for talent and culture.
  • Exceptional communication and stakeholder influence: able to align executives and drive decisions without direct authority.
  • Comfort operating in ambiguity: creates clarity, structure, and momentum in complex environments.
  • Experience delivering complex products or programs: working across enterprise clients, external partners, and data integrations.
  • Experience with AI-first platforms: including agents, orchestration systems, recommendations, and human-in-the-loop workflows.
  • Experience in healthcare ecosystems: including benefits, payers, care navigation, or cost-containment / utilization management.
Benefits
  • Comprehensive health, dental and vision insurance*
  • Life and AD&D Insurance*
  • Financial advisory services*
  • Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*
  • Health Savings Account*
  • Equity shares*
  • Discretionary PTO plan*
  • Parental leave*
  • 401(k)
  • Flexible working hours
  • Remote-first company
  • Paid company holidays
  • Free digital therapist for you and your family
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI/MLdata engineeringbudgetingforecastingKPI designperformance managementdata integrationsproduct managementstrategy developmentoperational execution
Soft Skills
leadershipcommunicationstakeholder influenceanalytical thinkingdecision makingcross-functional collaborationpeople leadershipadaptabilityclarity in ambiguityaccountability