Sword Health

Associate General Manager

Sword Health

full-time

Posted on:

Location Type: Hybrid

Location: Porto • 🇵🇹 Portugal

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Salary

💰 €48,384 - €76,032 per year

Job Level

JuniorMid-Level

About the role

  • Work alongside the General Manager to oversee day-to-day business operations, ensuring smooth execution across departments while maintaining a focus on operational efficiency and productivity;
  • Collaborate with the General Manager on identifying priorities and executing business strategies to allow us to reach our targets. Assist in setting clear objectives and ensuring they are met by cross-functional teams;
  • Take ownership of key projects, ensuring that timelines, resources, and milestones are met;
  • Identify operational inefficiencies and work with team members to streamline processes, improve workflows, and enhance productivity. Implement best practices and monitor performance improvements;
  • Track departmental performance against established KPIs, and provide actionable feedback to ensure teams meet or exceed goals;
  • Address operational challenges as they arise by evaluating the situation and implementing appropriate solutions. Provide timely and effective resolutions to ensure business continuity;
  • Act as a leader during transitions, such as reorganizations or changes in company direction. Help manage change within the organization and keep teams focused and motivated;
  • Partner with various department heads to ensure alignment and successful execution of company initiatives. Promote interdepartmental communication to facilitate collaboration and address operational challenges;
  • Promote a metrics-driven culture, with the development of consistent approaches to setting performance targets, forecasting, and ongoing performance improvement; Help the GM in recruitment, onboarding, training, and performance management for the team. Promote a high-performance culture and drive employee engagement through ongoing development and motivation.

Requirements

  • 4+ years of experience in a fast-paced environment;
  • A solid track record of taking ownership and leading complex projects end to end;
  • Enjoy digging into data to find patterns, insights, and stories that drive decisions;
  • Ability to break complex chaotic problems into smaller ones and solve them swiftly;
  • Clear communication skills with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate meaningful insights;
  • Ability to operate with unknowns to get things done;
  • Highly proficient in spoken and written English.
Benefits
  • Health, dental and vision insurance
  • Meal allowance
  • Equity shares
  • Remote work allowance
  • Flexible working hours
  • Work from home
  • Discretionary vacation
  • Snacks and beverages
  • English class

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
KPI trackingproject managementdata analysisperformance improvementprocess optimizationchange managementstrategic planningresource managementworkflow enhancementemployee engagement
Soft skills
leadershipcommunicationproblem-solvingcollaborationorganizational skillsadaptabilitymotivationcritical thinkingsynthesis of informationinterdepartmental communication