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Sword Group

Technical Business Analyst, Maximo

Sword Group

Technical Business Analyst optimising IBM Maximo mobile applications for Sword’s energy, public and finance-sector clients. Translating operational requirements into reliable enterprise asset-management solutions.

Posted 9/3/2026contractGlasgow • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in supporting enterprise mobile applications, particularly within complex business environments, while ensuring compliance with governance and security processes. Proficient in stakeholder management and promoting user adoption through effective training and support.

Highest-signal resume keywords
IBM Maximo Mobile ExperienceEnterprise Asset Management KnowledgeApplication Integration and REST API ExpertiseAgile or Scrum Delivery ExperienceAnalytical and Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Enterprise Mobile Application SupportApplication Testing and Change ManagementConfiguration and TroubleshootingData Flow ManagementUser Adoption Strategies
Soft Skills
Stakeholder ManagementCustomer-Focused CollaborationProactive Improvement Identification
Tools & Technologies
IBM Maximo Application SuiteServiceNowSkylark Transfer of Control
Industry Keywords
UtilitiesEnergyInfrastructureAsset-Intensive IndustriesMobile Device Management

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Act as the subject matter expert for enterprise mobile applications supporting field-based operations
  • Work closely with business stakeholders to understand operational requirements and translate them into effective application solutions
  • Configure, test and support application enhancements, releases and upgrades
  • Investigate, troubleshoot and resolve complex application issues with internal support teams and external vendors
  • Support continuous improvement through user feedback and operational insight
  • Promote user adoption by providing guidance, training and ongoing support to end users
  • Ensure applications comply with governance, security and change management processes
  • Support application integrations and data flows between enterprise systems
  • Collaborate with technical and operational teams to deliver reliable, scalable and user-focused mobile solutions
  • Contribute to mobile application standards, documentation and best practices

Requirements

What you’ll need
  • Significant experience supporting enterprise mobile applications within complex business environments
  • Experience working with IBM Maximo Mobile and/or IBM Maximo Application Suite (MAS)
  • Understanding of Enterprise Asset Management (EAM) processes and field operations
  • Experience supporting mobile workforces within utilities, energy, infrastructure or other asset-intensive industries
  • Knowledge of enterprise application integrations, REST APIs and data flows
  • Experience supporting application testing, releases and change management activities
  • Strong stakeholder management skills with the ability to engage both technical and non-technical audiences
  • Excellent analytical and problem-solving skills with a proactive approach to identifying improvements
  • Customer-focused with a collaborative approach to delivering business value
  • Experience with Skylark Transfer of Control
  • Knowledge of ServiceNow
  • Experience working within Agile or Scrum delivery environments
  • Familiarity with mobile device management principles

Benefits

Comp & perks
  • Diverse and inclusive workplace
  • Equal opportunities employer
  • Fair and equal consideration for employment
  • Support for accessibility adjustments during the hiring process