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Sales and Business Administrator
Sword GroupSales & Business Administrator at Sword managing orders and maintaining relationships with suppliers. Supporting the sales team with administrative tasks and operational processes.
About the role
Key responsibilities & impact- Managing shared mailboxes
- Maintaining efficient and streamlined admin processes
- Managing the end-to-end order process from quote to delivery and invoicing
- Using vendor portals to place orders, track updates, and obtain invoices
- Building and maintaining relationships with suppliers and distributors
- Ensuring SLAs and contract terms are met
- Keeping the sales team and customers updated on order progress
- Supporting the Team Leader with escalated queries
- Identifying and supporting improvements to sales admin processes
- Supporting the wider Sales & Business Admin Team / NOC as required
Requirements
What you’ll need- Proven experience in a sales support or similiar business role
- Confident and proactive, with a positive approach to challenges
- Strong organisational skills and ability to manage priorities
- Commercial awareness with a customer-focused approach
- Results-driven with a focus on continuous improvement
- High attention to detail and accuracy
- Strong communication and teamwork skills
- Good time management and responsiveness
- Process-driven with strong problem-solving skills
- Good understanding of business priorities and goals
- Adaptable and willing to support others when needed
Benefits
Comp & perks- Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
- Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
- A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes.
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
confidentproactivestrong organisational skillscommercial awarenesscustomer-focusedresults-drivenhigh attention to detailstrong communication skillsteamwork skillsproblem-solving skills