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Sword Group

Sales and Business Administrator

Sword Group

Sales & Business Administrator at Sword managing orders and maintaining relationships with suppliers. Supporting the sales team with administrative tasks and operational processes.

Posted 6/23/2026full-timeBellshill • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Managing shared mailboxes
  • Maintaining efficient and streamlined admin processes
  • Managing the end-to-end order process from quote to delivery and invoicing
  • Using vendor portals to place orders, track updates, and obtain invoices
  • Building and maintaining relationships with suppliers and distributors
  • Ensuring SLAs and contract terms are met
  • Keeping the sales team and customers updated on order progress
  • Supporting the Team Leader with escalated queries
  • Identifying and supporting improvements to sales admin processes
  • Supporting the wider Sales & Business Admin Team / NOC as required

Requirements

What you’ll need
  • Proven experience in a sales support or similiar business role
  • Confident and proactive, with a positive approach to challenges
  • Strong organisational skills and ability to manage priorities
  • Commercial awareness with a customer-focused approach
  • Results-driven with a focus on continuous improvement
  • High attention to detail and accuracy
  • Strong communication and teamwork skills
  • Good time management and responsiveness
  • Process-driven with strong problem-solving skills
  • Good understanding of business priorities and goals
  • Adaptable and willing to support others when needed

Benefits

Comp & perks
  • Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
  • Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
  • A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes.

ATS Keywords

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Soft Skills
confidentproactivestrong organisational skillscommercial awarenesscustomer-focusedresults-drivenhigh attention to detailstrong communication skillsteamwork skillsproblem-solving skills