Digital Change Analyst – Copilot Adoption

Sword Group

Digital Change Analyst supporting Copilot adoption initiatives at Sword. Collaborating with Change Managers to track and report on change metrics and stakeholder engagement.

Posted 5/15/2026full-timeGlasgow • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support the design and delivery of change plans, journeys, and engagement activities relative to Copilot adoption
Deliver change campaigns and experiences to support the adoption and embedding of initiatives delivered by wider teams (e.g. Group IT / OT)
Contribute to the successful rollout of change at a project level, ensuring alignment with wider programme objectives
Analyse stakeholder groups to identify impacts, risks, and adoption challenges
Assist in the creation of communication materials, training content, and engagement collateral
Track and report on change metrics such as readiness, engagement, and adoption
Maintain change documentation, tools, and templates in line with agreed frameworks
Apply recognised change management approaches, with a preference for certified practitioners (e.g. Prosci, CCMP)

Requirements

What you’ll need

Well developed understanding of Copilot and Microsoft 365
Good communication skills, both written and verbal.
Ability to take information and create visuals that bring this to life
Excellent organisational skills and detail-orientated
Analytical skills
Must be a team player and able to work collaboratively with and through others.
Familiar with project management approaches, tools and phases of the project lifecycle – both Waterfall and Agile.
Support Communication campaigns and strategies
Identify key business impacts of change
Develop training content and learning paths
Engage key stakeholders and their teams
Identify risks, issues and opportunities
Collaborate with Project Teams
Support end-user adoption of new tools and ways of working
Experience Change & Adoption Analyst or similar role
Knowledge of Prosci/ADKAR methodology and change management strategy
Strong communication and stakeholder management skills

Benefits

Comp & perks

Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

change managementstakeholder analysiscommunication materials creationtraining content developmentchange metrics trackingproject managementWaterfall methodologyAgile methodologyvisual communicationCopilot

Soft Skills

communication skillsorganizational skillsanalytical skillsteam playercollaborationdetail-orientedproblem-solvingstakeholder managementadaptabilitycreativity

Certifications

ProsciCCMP