Communication & Engagement Analyst

Sword Group

Communication & Engagement Analyst at Sword creating engaging content for digital transformation initiatives. Supporting insightful communications to enhance stakeholder engagement and adoption across the organization.

Posted 5/15/2026full-timeGlasgow • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support the delivery of high-quality, impactful communications across a major Digital transformation programme.
Assist the Digital Communication and Engagement Manager in creating engaging, insight-led content that showcases the value and benefits delivered by Digital teams.
Develop engaging, audience-focused content to communicate the value of digital transformation initiatives across Transmission.
Produce written materials including articles, feature stories, and case studies highlighting benefits delivered to teams and individuals.
Create visually compelling content including infographics and supporting imagery to enhance engagement.
Support the end-to-end creation of video content, including (storyboarding and scripting, filming and editing, publishing across internal channels)
Ensure content is aligned to key messaging and stakeholder needs.
Translate complex technical and digital concepts into clear, engaging communications suitable for non-technical audiences.
Proactively identify and develop stories that demonstrate the impact and value of digital change initiatives.
Work closely with delivery teams and stakeholders to gather insights and success stories.

Requirements

What you’ll need

Experience in a communications, engagement, or change role.
Strong written and verbal communication skills, with the ability to tailor messaging to different audiences.
Experience creating engaging digital content, including articles, presentations, and visual assets.
Hands-on experience supporting video production (storyboarding, scripting, filming, editing).
Experience managing SharePoint intranet sites and internal communication platforms.
Familiarity with email distribution tools (e.g. Axios or similar).
Ability to translate technical concepts into clear, business-friendly messaging.
Strong organisational skills, with the ability to manage multiple pieces of work in a fast-paced environment.
Desirable Experience: Experience working within the utilities or regulated sector.
Understanding of change management principles and supporting adoption of IT transformation initiatives.

Benefits

Comp & perks

Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more….

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

content creationvideo productionstoryboardingscriptingfilmingeditingdigital contentengagement strategieschange managementvisual asset development

Soft Skills

written communicationverbal communicationaudience tailoringorganizational skillsinsight gatheringstakeholder engagementproactive identificationadaptabilitycollaborationstorytelling