Analyst

• Work closely with delivery teams to understand upcoming changes, translating them into clear communications, training materials and end-user guidance.
• Assist with stakeholder engagement, ensuring groups are identified, informed and supported throughout the change lifecycle.
• Contribute to impact assessments, readiness checklists and transition plans, helping ensure that operational teams are prepared for go-live and post-implementation phases.
• Support the coordination of training sessions and the development of BAU documentation, working with SMEs to validate content and process updates.
• Reinforce governance processes and provide structured updates to stakeholders regarding progress, risks and outstanding actions.

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