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Technical Lead – Cloud, Cyber Service
Sword GroupTechnical Lead shaping secure cloud and cyber services for organisations powering the UK. Leading architects, technical governance, customer advisory and managed-service improvement.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong technical leadership and coaching abilities, with extensive experience in cloud, cyber security, and managed services. Capable of defining technical standards and driving continuous improvement while engaging effectively with senior stakeholders.
Highest-signal resume keywords
Technical LeadershipCloud ArchitectureMicrosoft AzureSecurity ComplianceITIL Service Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cloud ArchitectureCyber SecurityInfrastructure ManagementIdentity ManagementAutomation TechnologiesInfrastructure as CodeTechnical ConsultingService DesignTechnical StandardsTechnical Governance
Soft Skills
LeadershipStakeholder ManagementCommunicationCoachingCollaboration
Tools & Technologies
Microsoft 365Microsoft Entra IDPowerShellBicepTerraformMicrosoft DefenderMicrosoft Sentinel
Certifications & Qualifications
ITIL v4 FoundationSC-100MS-102AZ-305TOGAFCISSP
Industry Keywords
Managed ServicesRegulated IndustriesPublic SectorFinancial ServicesEnergy Sector
Tech Stack
Tools & technologiesAzureCloudCyber SecurityTerraform
About the role
Key responsibilities & impact- Lead, coach and develop Technical Service Architects
- Support the technical and career development of Principal Consultants and Architects
- Own and maintain technical standards, reference architectures, design governance and quality assurance
- Provide technical assurance across customer solutions, ensuring services are secure, compliant, resilient and supportable
- Oversee customer technical roadmaps, service improvement plans and technical debt reduction
- Identify common customer challenges and translate them into repeatable technical improvements, standards and approaches
- Develop strategic service offerings from concept through to solutions that can be sold, delivered and supported
- Define technical scope, standards, support models, documentation and delivery requirements for service offerings
- Act as a senior technical advisor to strategic customers
- Support customer governance forums, technical roadmap discussions and complex technical escalations
- Provide technical leadership across bids, proposals, service design and strategic customer opportunities
- Collaborate with Project and Service Delivery Managers to maintain technical quality
- Define technical role and capability requirements and support recruitment, selection and onboarding
- Maintain a forward view of skills, capacity and capability requirements across the Cloud & Cyber practice
- Work with technology vendors and strategic partners to strengthen technical capability and customer propositions
- Drive continuous improvement across technical delivery, governance, documentation and service quality
- Champion high technical standards, collaboration, accountability and professional development
- Keep current with cloud, cyber security, digital workplace and managed services developments
Requirements
What you’ll need- Proven technical leadership experience within an IT consultancy, MSP or customer-facing technology environment
- Demonstrable experience leading, coaching and developing senior technical professionals
- Significant experience within technical consulting, architecture or engineering, including several years in a leadership capacity
- Broad technical knowledge across cloud, infrastructure, Microsoft 365, identity, digital workplace, cyber security, resilience and managed services
- Strong working knowledge of Microsoft Azure, Microsoft 365 and Microsoft Entra ID/Active Directory
- Strong understanding of security and compliance principles, technologies and frameworks, including Zero Trust, Microsoft Defender/Sentinel, NCSC, NIST and ISO 27001
- Experience engaging with senior customer stakeholders and acting as a trusted technical advisor
- Strong understanding of ITIL-aligned service management and managed service environments
- Excellent leadership, stakeholder management and communication skills, with the ability to communicate effectively at both technical and senior business levels
- ITIL v4 Foundation and relevant senior Microsoft certifications such as SC-100, MS-102 or AZ-305
- Experience working within regulated industries such as energy, public sector or financial services
- Experience building or scaling technical teams, capabilities or service offerings
- Knowledge of automation and Infrastructure as Code technologies such as PowerShell, Bicep or Terraform
- Additional relevant Microsoft, TOGAF, CISSP or ITIL certifications
Benefits
Comp & perks- Personalised Career Development with customised development plans and learning and development opportunities
- Flexible work arrangements
- Generous annual leave allowance
- Enhanced family-friendly benefits
- Pension scheme
- Private health schemes
- Wellbeing schemes
- Insurance schemes
- Inclusive workplace and equal opportunities