Swoogo

Artificial Intelligence

• Intake, prioritize, and execute internal AI tool requests from stakeholders across the org
• Build and ship internal tools using AI APIs (Claude, OpenAI, etc.), MCP workflows, and modern deployment platforms (Vercel, GitHub)
• Audit and document existing MCP integrations to identify which are reliable, which have data gaps, and which should be deprecated or improved
• Establish best practices for how internal teams use AI tools, including security, credential management, token usage, and version control
• Manage the full lifecycle of internal tools: scoping, building, deploying, credentialing, monitoring usage, and iterating based on feedback
• Identify opportunities proactively rather than waiting to be assigned tasks, bringing a creative and strategic lens to where AI can drive the most impact
• Collaborate with Engineering and Product to bridge gaps between internal tooling needs and platform capabilities

Internal AI Operations Engineer