Swoogo

Account Executive

• Own complex account relationships by engaging multiple senior stakeholders and influencers within prospect and customer accounts.
• Proactively generate pipeline through strategic prospecting outbounding, including cold calls, personalized email campaigns, LinkedIn outreach, and creative multi-touch sequences designed to open new doors within your territory.
• Establish yourself as a trusted advisor, bringing compelling insights, ideas, and best practices, and driving follow-through execution.
• Build and maintain a healthy pipeline, balancing inbound and outbound opportunities, with clean CRM hygiene at all times.
• Create territory and account plans that accurately map your highest propensity to buy targets, and the strategy to win these targets.
• Deliver reliable forecasting on a monthly, quarterly, and annual basis, including pipeline health, risks, and upside potential.
• Leverage data and insights from your accounts to evolve your account strategy and increase your win rate.
• Execute with urgency on inbound leads, ensuring timely follow-up, progression through the funnel, and maximum conversion.
• Lead a consultative sales process by becoming an expert in both the events industry and the Swoogo platform.
• Drive collaboration across departments and teams, including Sales Development, Account Management, Product Enablement, and Customer Success, to ensure a cohesive customer journey.
• Consistently meet or exceed your targets, driving both revenue and new logo acquisition.

Account Executive – Majors

Account Manager

• Lead lifecycle strategy for assigned accounts, ensuring sustained engagement, measurable outcomes, and strong renewal performance.
• Rapidly onboard and lead a portfolio of enterprise client relationships, applying senior-level insight to align solutions with customer business objectives.
• Identify, negotiate, and close renewal and expansion opportunities, ensuring long-term partnership value and sustained account growth.
• Cultivate authentic, high-trust relationships with enterprise customers to drive loyalty, satisfaction, and results.
• Achieve or exceed monthly and quarterly targets.
• Build and maintain trusted, strategic relationships with executive stakeholders and key decision-makers across assigned enterprise accounts.
• Drive engagement, high participation, and increase feature adoption across accounts.
• Leverage your knowledge of Swoogo to advise on best practices around product usage with end users.
• Ensure swift resolution of account issues by leveraging resources from cross-functional teams, as needed, mainly Support and Product.
• Demonstrate deep expertise in customer business drivers and industry context, proactively shaping solutions that position Swoogo as an essential long-term partner.
• Act as an influencer, connector, and coordinator to make sure that we are pulling together the right team, at the right time, and delivering services in such a way that our customers come to trust and rely on Swoogo even more.
• Represent the voice of the customer to provide actionable customer feedback to our product team.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.

Senior Account Manager, Enterprise

• Lead complex, multi-threaded sales cycles with senior stakeholders at existing and prospective Enterprise clients.
• Be viewed as a trusted advisor by providing compelling insights and ideas that solve our customers business problems/pain points.
• Proactively generate pipeline through strategic prospecting outbounding, including cold calls, personalized email campaigns, LinkedIn outreach, and creative multi-touch sequences designed to open new enterprise doors.
• Manage, effectively communicate and report your sales forecast on a monthly, quarterly and annual basis. Accurately communicate upside and downside risk to your called number.
• Create territory and account plans that accurately map your highest propensity to buy targets and the strategy to win these targets.
• Drive collaboration across departments and teams, including Sales Development, Account Management, Product Enablement, and Customer Success, to ensure a cohesive customer journey.
• Qualify, demo, and negotiate with prospects leveraging the sales qualification methodologies using MEDDICC/SPICED.
• Consistently meet or exceed your monthly, quarterly and annual targets.
• Lead a consultative sale by becoming an expert in both the events industry and the Swoogo product.
• Collaborate and co-sell products within Swoogo’s partner ecosystem by developing strong partnership relationships and consulting customers on their full event tech stack.
• Travel to meet with enterprise prospects and customers, attend key industry events, and represent Swoogo at in-person meetings and tradeshows (estimated 25–40% travel, depending on territory needs).

Account Executive, Enterprise

• Oversee the customer lifecycle to proactively drive adoption and ensure ongoing client satisfaction and retention of accounts.
• Quickly ramp up on client accounts and industry verticals, bringing in senior-level expertise to drive immediate value.
• Identify and successfully close renewals and expansion opportunities within your accounts.
• Achieve or exceed monthly and quarterly targets.
• Establish productive, professional relationships with key players in your assigned customer accounts.
• Drive engagement, high participation, and increase feature adoption across accounts.
• Leverage your knowledge of Swoogo to advise on best practices around product usage with end users.
• Ensure swift resolution of account issues by leveraging resources from cross-functional teams, as needed, mainly Support and Product.
• Be responsible for having a deep understanding of clients needs, their overall goals, and how Swoogo can be part of their solutions.
• Act as an influencer, connector, and coordinator to make sure that we are pulling together the right team, at the right time, and delivering services in such a way that our customers come to trust and rely on Swoogo even more.
• Represent the voice of the customer to provide actionable customer feedback to our product team.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.

Senior Account Manager, Commercial

• Oversee the customer lifecycle to proactively drive adoption and ensure ongoing client satisfaction and retention of accounts.
• Quickly ramp up on client accounts and industry verticals, bringing in senior-level expertise to drive immediate value.
• Identify and successfully close renewals and expansion opportunities within your accounts.
• Achieve or exceed monthly and quarterly targets.
• Establish productive, professional relationships with key players in your assigned customer accounts.
• Drive engagement, high participation, and increase feature adoption across accounts.
• Leverage your knowledge of Swoogo to advise on best practices around product usage with end users.
• Ensure swift resolution of account issues by leveraging resources from cross-functional teams, as needed, mainly Support and Product.
• Be responsible for having a deep understanding of clients' needs, their overall goals, and how Swoogo can be part of their solutions.
• Act as an influencer, connector, and coordinator to make sure that we are pulling together the right team, at the right time, and delivering services in such a way that our customers come to trust and rely on Swoogo even more.
• Represent the voice of the customer to provide actionable customer feedback to our product team.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.

Account Manager – Enterprise

• Own complex account relationships by engaging multiple senior stakeholders and influencers within prospect and customer accounts.
• Establish yourself as a trusted advisor, bringing compelling insights, ideas, and best practices, and driving follow-through execution.
• Actively prospect into net-new accounts through targeted outbound efforts, uncovering opportunities with event and marketing leaders not yet engaged with Swoogo.
• Build and maintain a healthy pipeline, balancing inbound and outbound opportunities, with clean CRM hygiene at all times.
• Deliver reliable forecasting on a monthly, quarterly, and annual basis, including pipeline health, risks, and upside potential.
• Leverage data and insights from your accounts to evolve your account strategy and increase your win rate.
• Execute with urgency on inbound leads, ensuring timely follow-up, progression through the funnel, and maximum conversion.
• Lead a consultative sales process by becoming an expert in both the events industry and the Swoogo platform.
• Drive collaboration across departments and teams, including Sales Development, Account Management, Product Enablement, and Customer Success, to ensure a cohesive customer journey.
• Consistently meet or exceed your targets, driving both revenue and new logo acquisition.

Account Executive – Majors

Senior Account Manager, Enterprise

Account Executive, Enterprise

Senior Account Manager, Commercial

Account Manager – Enterprise

Account Executive, Commercial