Lead Product Service Engineer – Controls Platform HMI, Network

Switzerland Global Enterprise

Lead Product Service Engineer providing technical support for GE Vernova Gas Power customers. Resolving complex issues related to Power Plant Control Systems, HMIs, and Cyber Security.

Posted 7/25/2026full-timeDubai • KuwaitSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Human Machine Interface (HMI) platforms, industrial communication interfaces, and industrial cyber security, with a strong focus on problem-solving and customer engagement. Proven ability to lead root cause analysis and corrective actions while effectively communicating across various organizational levels.

Highest-signal resume keywords

Human Machine Interface (HMI) ExpertiseIndustrial Communication Interface (Modbus, Foundation Fieldbus, OPC, Profibus, CAN Bus, EGD)Mark VI/VIe Product Line ExperienceIndustry Certifications (GICSP, CCNP, ISA/IEC 62443)Strong Oral and Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Human Machine Interface (HMI)Industrial Communication InterfaceRoot Cause Analysis (RCA)Corrective Action ImplementationIndustrial Cyber Security

Soft Skills

Problem-SolvingCollaborationCommunicationAdaptabilityContinuous Learning

Tools & Technologies

GE Vernova Resource DatabasesHistorians

Certifications & Qualifications

GICSPCCNPISA/IEC 62443

Industry Keywords

Power PlantsCustomer-Facing RoleLean PrinciplesTechnical ResolutionEmergent Business Priorities

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Own the technical resolution to multiple complex Controls system issues including Mark VI/VIe Product line, Human Machine Interface (HMI) platform, Industrial communication interface (Modbus, Foundation Fieldbus, OPC, Profibus, CAN bus, EGD etc.), historians, and industrial cyber security at power plants with a sense of urgency.
Identify trending issues and provide countermeasures to protect our customers’ fleet, then communicate to the relevant audience (TILs, PSxBs, ETCs, OnTheGo alerts, etc.)
Collaborate with Design Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and/or Customers to provide sound technical resolution in a timely manner
Drive complex RCAs through root cause and corrective action while communicating both internally (field teams, GEV leadership) and externally to end customers
Lead and promote the GE Vernova Way traits, lean principles, and simplification into day-to-day activities

Requirements

What you’ll need

Bachelor’s and/or Master's degree in engineering from accredited university.
Minimum 5 years of direct experience with Human Machine Interface (HMI) platform, Industrial communication interface (Modbus, Foundation Fieldbus, OPC, Profibus, CAN bus, EGD etc.), historians, and industrial cyber security at power plants.
Proven experience in a customer-facing role
Strong oral and written communication in English language
This role requires around 10-15% within and outside of the region
Proven experience with Mark VI/VIe Product line
Self-starter and resourceful problem-solver that can navigate the GE Vernova resource databases and organizations to deliver a solution, with urgency
Not afraid of being uncomfortable with the specific technical problem and willingness to apply engineering problem-solving methods to resolve the issue, under pressure
Ability to communicate at all levels (field engineers, site engineers, plant managers, GE Vernova leadership, etc.)
Ability to rapidly change directions for multiple concurrent projects based on emergent business priorities
Industry Certifications such as GICSP, CCNP, or ISA/IEC 62443
Humble, open, collaborative, and continuously learning
Strong oral and written communication in Arabic language

Benefits

Comp & perks

Relocation Assistance Provided: No