Technical Support Engineer

Switzerland Global Enterprise

Technical Support Engineer providing expertise for Offshore Wind Turbine projects, ensuring troubleshooting and optimization of service operations with technical leadership.

Posted 7/22/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $87,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting wind turbine systems, including electrical, mechanical, and control systems, while driving process improvements through data analytics and EHS compliance. Proven ability to manage technical cases and collaborate effectively with cross-functional teams in offshore environments.

Highest-signal resume keywords

Offshore Wind Farm ExperienceWind Turbine Operation and TroubleshootingElectrical Engineering DegreeData Analytics for Continuous ImprovementStrong Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical TroubleshootingWork Order ManagementProcess ImprovementData AnalysisEHS ComplianceTechnical Case ManagementTroubleshooting Guide DevelopmentDigitalizationQuality Tools ApplicationUnderstanding of Wind Turbine Systems

Soft Skills

Interpersonal SkillsFlexibilityMotivationAbility to Work Under PressureTeam Player

Tools & Technologies

HMISCADA

Industry Keywords

Offshore OperationsLogistical ComplexityOperational SafetyQuality ImprovementCommunication Systems

About the role

Key responsibilities & impact

Provide first-level remote, as periodically onsite, technical troubleshooting for turbine issues to services teams within scope
Create and manage technical cases, work orders, and Non-Conformities (NCs) for instructions updates
Support on Work Orders (WO) readiness defining priority and assist back office purchasing team with tooling and spares lists
Coordinate daily planning calls with offshore vessels to support execution planning
Collaborate with design and technical support teams to develop troubleshooting guides
Lead technical and operational improvements affecting main controller, HMI or SCADA functions
Drive process improvements focusing on digitalization, data analytics, and EHS compliance
Analyze data for continuous improvement in operational safety and quality

Requirements

What you’ll need

3 years of Offshore Wind Farm experience
Degree or Diploma in Electrical, Mechatronics, or Industrial Engineering
Proven track record in wind turbine operation and troubleshooting is mandatory
Strong understanding of wind turbine systems including electrical, mechanical, controls and network and communication systems
Offshore wind experience is highly desirable due to logistical complexity and offshore operational challenges
Experience with continuous improvement and quality tools applied to service operations
Strong problem-solving, analytical, and interpersonal skills
Flexibility, motivation, and ability to work under pressure with ability to manage multiple priorities simultaneously
Strong communication, goal-driven and team-player skills
Understanding of English language for global procedures

Benefits

Comp & perks

medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan
tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off