Senior Customer Portfolio Manager – Heavy Duty Power

Switzerland Global Enterprise

Customer Portfolio Manager managing customer relationships and profitability for Gas Power. Overseeing contracts and parts planning with cross-functional teams to enhance customer satisfaction.

Posted 7/17/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $119,600 - $199,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer relationship management and communication, with a strong focus on outage planning and execution in the power generation industry. Proven ability to lead contract fulfillment and manage technical field operations related to Heavy Duty Gas Turbines and Steam Power.

Highest-signal resume keywords

Customer Relationship ManagementOutage PlanningHeavy Duty Gas Turbine ExperienceContract FulfillmentTechnical Field Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Outage Scope DevelopmentParts PlanningQuote ManagementP&L ManagementCommercial Considerations

Soft Skills

LeadershipCommunicationOrganizational Skills

Certifications & Qualifications

Bachelor’s DegreeAssociates Degree

Industry Keywords

Power GenerationGas Power WarrantyCustomer MeetingsOn-Site RepairsContract Requirements

About the role

Key responsibilities & impact

Serve as a liaison between internal/external organizations and assigned customer(s)
Own the customer relationship and customer communication
Contribute to the overall business strategy inclusive of the P&L’s and Growth Opportunity
Develop and own site customer communication plan, coordinate and facilitate regular 'Customer meetings' reviewing open items and action plans
Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise
Be responsible for developing outage scope/communicating scope to the field services team
Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable
Provide leadership in owning and driving all emergent/forced outage matters to resolution
Prepare, organize, and facilitate pre-outage planning meetings, post-outage meetings and outage milestone meetings including On-Site Repairs and Part and Component Repairs performed in GRS
Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure

Requirements

What you’ll need

Bachelor’s Degree from an accredited University (OR an Associates degree from a college or 7 years of experience in a power generation industry)
Minimum of 5 years of Technical Field with Heavy Duty Gas Turbine/and or Steam Power experience
Ability to work up to 25% of the time at a site

Benefits

Comp & perks

medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
retirement benefits including the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off