Lead Services Specialist – Customer Contract Management

Switzerland Global Enterprise

Fleet Manager leading customer service management and fleet management processes at GE Renewable Energy. Collaborates with internal teams and manages orders for solar and storage customers with emphasis on safety and quality.

Posted 7/16/2026full-timeRemote • Pennsylvania, Texas • 🇺🇸 United StatesSenior💰 $91,400 - $152,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer management, order management, and service agreements within the storage and solar power segments, ensuring compliance with safety, quality, and delivery standards. Proven ability to lead multi-cultural teams and drive customer satisfaction through effective communication and collaboration.

Highest-signal resume keywords

Customer ManagementOrder ManagementService AgreementsInterpersonal SkillsTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Field Service ExperienceContract ComplianceRisk ManagementQuality ManagementCost Management

Soft Skills

Effective CommunicationInfluence Skills

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

BESSSolar PowerCustomer SatisfactionDiversity and InclusionProject Management

About the role

Key responsibilities & impact

Manage storage (BESS) and solar power segment customers, including warranty obligations, service agreements, and spare parts and services orders.
Drive customer satisfaction through effective communication and order management, contract compliance, and meeting expectations with respect to safety, quality, and delivery.
Meet GE business expectations by managing orders plans, safety, quality, schedule, cost, margin, cash flow, and risks.
Communicate goals, deliverables, strategies, risks, and opportunities as required internally within GE.
Collaborate with internal GE functions and business entities to manage service orders and activities.
Protect GE's reputation and technology in the market place.
Promote a diverse and inclusive work environment which encourages employees to achieve excellence in all project and service management metrics.

Requirements

What you’ll need

Minimum Bachelor's degree (Engineering preferred) OR minimum of 5 years of field service experience
Minimum 3 years of customer management experience (GE experience preferred)
Fluent in the English language; oral and written, technical and commercial
Proven track record of leading multi-cultural teams
Strong interpersonal and influence skills

Benefits

Comp & perks

medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan
tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off