Senior Services Manager – Customer Contract Management

Switzerland Global Enterprise

Senior Contract Manager overseeing contract management processes across pre-award, project, warranty, and services phases at GE Vernova. Leading risk identification and contractual guidance for key projects.

Posted 7/2/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $140,300 - $233,800 per yearWebsite

About the role

Key responsibilities & impact

Create, own, and continuously improve contract management processes and procedures at the regional level
Design and implement vendor recovery processes and procedures to maximize contractual recoveries from suppliers and subcontractors
Manage and serve as the primary contract owner for key large customers
Lead claim mitigation efforts, identify emerging risks, and manage LD calculations and mitigation strategies across projects, warranty, and service contracts
Provide strategic contractual guidance to teams across projects, services, and transactional business
Support base contract language revisions and support enterprise-wide procedures, playbooks, and frameworks

Requirements

What you’ll need

Bachelor's degree from an accredited university or college
at least 7 years of experience in operations, commercial, sales, contract management, or project management functions
Significant experience supporting project execution, contracts, and service agreements
Strong oral and written communication skills
Strong interpersonal and leadership skills
Demonstrated ability to analyze and resolve problems
Demonstrated ability to lead programs / projects
Ability to document, plan, market, and execute programs
Established project management skills
Experience with contract claim mitigation, liquidated damages calculations, and risk management
Familiarity with contract lifecycle management, including pre-award, execution, warranty, and services phases

Benefits

Comp & perks

medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions
access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Contract Lifecycle ManagementLiquidated Damages CalculationsProject ExecutionService AgreementsContractual Guidance

Soft Skills

Oral CommunicationWritten CommunicationInterpersonal SkillsLeadership SkillsProblem Solving

Certifications

Bachelor's Degree